YARD OPERATIONS & ASSISTANT STORE MANAGER
Berco Redwood Inc•Sacramento, CA
•Onsite
About The Position
The Yard Operations & Assistant Store Manager (ASM) supports the Store Manager in overseeing the day-to-day operations of the retail store and lumberyard, with a strong emphasis on yard leadership, safety, inventory control, and customer service. This role ensures a safe, efficient, and customer-focused environment by leading yard personnel, supporting sales operations, and maintaining company standards across service, safety, and operational execution. The position serves as a hands-on leader and acts as Store Manager in their absence.
Requirements
- Strong leadership and team-building skills
- Excellent communication and conflict resolution abilities
- Ability to read and interpret invoices, tickets, and inventory reports
- Solid organizational and time management skills
- Knowledge of lumber, building materials, and construction supplies preferred
- Computer literacy and ability to use inventory and POS systems
- High school diploma or GED required
- 3–5 years of experience in retail, building materials, or construction-related role
- 1–3 years of supervisory or lead experience required
- Forklift certification (OSHA-compliant) required or ability to obtain
Nice To Haves
- Associate or Bachelor’s degree preferred
- Bilingual (English/Spanish or Russian/Ukrainian) preferred
Responsibilities
- Assist the Store Manager in leading and developing all store and yard associates.
- Lead, direct, and coach yard employees to ensure smooth yard operations
- Monitor teamwork and performance; delegate tasks and ensure accountability
- Provide coaching, training, and performance input to ensure team success
- Maintain staffing coverage and assist with scheduling to support business needs
- Serve as acting Store Manager in the Store Manager’s absence
- Deliver exceptional customer service to contractors, walk-in customers, and B2B clients.
- Assist in resolving escalated customer issues related to orders, returns, or product quality.
- Communicate clearly with dispatch, sales teams, and store management
- Support sales teams by ensuring timely communication regarding special orders, product arrivals, and service issues
- Conduct store and yard walkthroughs to verify merchandising, cleanliness, and safety
- Oversee the proper pulling, bunking, and staging of orders for deliveries and will-calls
- Supervise unloading of delivery trucks and ensure safe material storage
- Conduct quality inspections on incoming and outgoing merchandise
- Coordinate with the Purchasing Agent to maintain accurate inventory levels
- Participate in or lead cycle counts and physical inventory processes
- Oversee receiving, stocking, staging, and fulfillment of customer and delivery orders
- Monitor yard flow to ensure orders are processed accurately and efficiently
- Enforce safety standards in compliance with OSHA, DOT, EPA, and local regulations
- Operate and supervise the use of forklifts (rough terrain, Combilift, etc.), power tools, and saws
- Conduct and oversee daily forklift and equipment inspections
- Promote and maintain a clean, safe, and organized yard environment at all times
- Support Store Manager in monitoring labor hours, expense control, and shrinkage
- Assist with tracking store performance metrics and preparing reports.
- Recommend process improvements to enhance yard efficiency and safety
- Contribute to process improvement initiatives that enhance customer and associate experiences
- Perform other duties as required by management
Benefits
- Paid Time Off (Vacation Pay)
- Paid Sick Leave (Sick Pay)
- 6 Paid Holiday Days
- 401(K) with employer contribution
- Medical, Dental, Vision, & Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
