Yard Customer Service I

ASHBY LUMBER CO INCConcord, CA
$19 - $22Onsite

About The Position

The Yard Customer Service I position at Ashby Lumber Concord in Concord, CA is focused on assisting customers with their orders and loading of customer vehicles. This role requires alertness, strong safety practices, and the ability to safely operate heavy machinery and power vehicles like forklifts. The position involves extended periods of standing and walking, working outdoors in various weather conditions, and stocking lumber products of various weights and sizes.

Requirements

  • Ability to safely operate heavy machinery and power vehicles such as forklifts
  • Ability to work in an outdoor environment throughout the year with various weather changes
  • Ability to lift/carry 60lbs. occasionally
  • Ability to push/pull 60+ lbs. occasionally
  • Ability to reach with arms and hands, climb or balance
  • All mobility motions are required occasionally for indoor and outdoor environments (standing, walking, sitting, stooping, kneeling, crouching, crawling, squatting, and climbing)
  • Range of motion and physical activity occurring randomly

Responsibilities

  • Assisting customers with orders
  • Directing customer traffic to appropriate areas
  • Filling customer orders in a timely manner
  • Solving customer issues, problems, and concerns
  • Reading and understanding invoice and order tags
  • Traffic control of main parking lot and yard
  • Proper use of 2-way radio to communicate in the yard
  • Stocking all lumber product to appropriate area/rack
  • Stocking all other products to appropriate area/rack
  • Clearing the aisles and bays of all wrapping material and packing bands
  • Maintaining safe working practices at all times
  • Safely operating forklifts in the yard for loading, stocking, and building orders
  • Safely operating machinery such as arm saw, table saw, etc.
  • Safely using tools such as box cutters, tin snips, and tape measure
  • Using gloves, goggles, ear protection, and any other PPE when appropriate
  • Using return slips for customer returns
  • Using order stickers to label orders and special orders including returns
  • Using cut sheets and other forms such as farmload pull sheet(s) when appropriate
  • Performing other tasks as assigned by your supervisor or management
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