Yard and Dock Coordinator - 2nd Shift

GXO Logistics•Lenoir, NC

19d

About The Position

The Yard and Dock Coordinator is the primary point of contact for dock-related activities, ensuring safe, efficient, and timely trailer movement in and out of the facility. This hands-on leadership role works closely with operations, transportation, safety, and customer teams to execute daily dock activities while modeling accountability, operational discipline, and customer service excellence. The schedule is Monday through Friday, 2:00 p.m. to 11:00 p.m. The role supports dock and yard operations, coordinates trailer movements, monitors safety and site processes, and communicates with internal and external stakeholders. It also provides operational coverage to site leadership and lead peers as needed. The position involves working outdoors in varied weather and terrain, prolonged standing and walking, and handling or moving objects and inventory using manual or powered lifting equipment in accordance with safety protocols.

Requirements

Experience working in a warehouse, distribution, dock, yard, or transportation-related environment.
Demonstrated ability to coordinate dock or yard activities in a fast-paced operation.
Working knowledge of trailer docking, release procedures, and trailer anatomy.
Ability to work outdoors in all weather conditions and across varied terrain.
Ability to follow defined processes, safety standards, and escalation protocols.
Strong communication skills and ability to engage in daily customer-facing and cross-functional interactions.
Comfort using Microsoft Office 365 and/or Google Suite applications.
Ability to work extended time outdoors in varying weather conditions, stand and walk on uneven surfaces, and maintain situational awareness in a high-traffic dock and yard environment.
Ability to support a flexible schedule as business needs require.
Ability to routinely carry objects weighing up to 50 pounds over 3–5 feet.
Ability to stand for prolonged periods of more than four hours and walk continuously more than 10,000 steps (4–5 miles) per day.
Ability to bend, stoop, squat, twist, push, and pull objects of various shapes and sizes as part of team lifts.
Ability to tolerate hot and cold work environments.
Ability to use powered and/or manual lifting equipment to assist with safely moving inventory according to established protocols and safety guidelines.

Nice To Haves

Previous experience in a lead, coordinator, or informal leadership role.
Exposure to safety programs, yard management systems (YMS), or WMS environments.
Experience supporting or enforcing safe work practices and stop-work authority.
Mechanical aptitude or familiarity with basic hand tools and dock equipment.

Responsibilities

Champion operational safety and support the use of hand tools and dock-related equipment as required.
Serve as the primary point of contact for loading and unloading dock activities, coordinating trailer movements to support daily operational priorities.
Manage and sequence trailer docking, release, and yard flow using knowledge of trailer anatomy and fleet safety standards.
Monitor dock conditions, exercise stop-work authority when unsafe conditions are identified, and follow escalation procedures.
Partner with site operations, transportation, yard services, and customer-facing teams to prioritize tasks and competing demands.
Communicate professionally with internal and external stakeholders while maintaining a strong customer service mindset.
Ensure dock activities align with process guidelines, safety standards, and site SWIs, and see tasks through to completion.
Support dock and yard organization in alignment with 7S workplace standards.
Conduct regular visual inspections and maintain observational awareness to identify risks, inefficiencies, or potential delays.
Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues.
Provide coverage and operational support to site leadership and Lead peers as needed.