Yard and Dock Coordinator - 1st Shift

GXO Logistics•Lithia Springs, GA

About The Position

The Yard and Dock Coordinator (referred to in the description as a Dockmaster) serves as the primary point of contact for dock-related activities, ensuring the safe, efficient, and timely movement of trailers in and out of the facility. This hands-on leadership role works closely with operations, transportation, safety, and customer teams to coordinate daily dock activity while modeling accountability, operational discipline, and customer service excellence. The position is scheduled for the first shift, Monday through Thursday, from 6:00 a.m. to 4:00 p.m. The role works outdoors in varied weather and terrain and requires sustained activity in a busy dock and yard environment. GXO offers competitive compensation and a benefits package that includes health insurance, a 401(k), life insurance, disability insurance, and other benefits.

Requirements

Experience in a warehouse, distribution, dock, yard, or transportation-related environment.
Demonstrated ability to coordinate dock or yard activities in a fast-paced operation.
Working knowledge of trailer docking, release procedures, and trailer anatomy.
Ability to work outdoors in all weather conditions and across varied terrain.
Ability to follow defined processes, safety standards, and escalation protocols.
Strong communication skills for daily customer-facing and cross-functional interactions.
Comfort using Microsoft Office 365 and/or Google Suite applications.
Ability to work extended periods outdoors in varying weather conditions; stand, walk, and traverse uneven surfaces; and maintain situational awareness in a high-traffic dock and yard environment.
Ability to support a flexible schedule as business needs require.
Ability to routinely carry objects weighing up to 50 pounds, stand for prolonged periods exceeding four hours, and walk continuously more than 10,000 steps (approximately 4–5 miles) per day.
Ability to bend, stoop, squat, twist, push, and pull objects of various shapes and sizes during team lifts.
Ability to tolerate hot and cold work environments.
Ability to use powered and/or manual lifting equipment to assist with safely moving inventory in accordance with established protocols and safety guidelines.

Nice To Haves

Previous experience in a lead, coordinator, or informal leadership role.
Exposure to safety programs, yard management systems (YMS), or warehouse management system (WMS) environments.
Experience supporting or enforcing safe work practices and stop-work authority.
Mechanical aptitude or familiarity with basic hand tools and dock equipment.

Responsibilities

Champion operational safety and support the use of hand tools and dock-related equipment as required.
Serve as the primary point of contact for loading and unloading dock activities and coordinate trailer movements to support daily operational priorities.
Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards.
Monitor dock conditions, exercise stop-work authority when unsafe conditions are identified, and follow escalation procedures.
Partner with site operations, transportation, yard services, and customer-facing teams to prioritize tasks and competing demands.
Communicate professionally with internal and external stakeholders while maintaining a strong customer service mindset.
Ensure dock activities follow process guidelines, safety standards, and site SWIs, and see tasks through to completion.
Support dock and yard organization in alignment with 7S workplace standards.
Conduct visual inspections and maintain observational awareness to identify risks, inefficiencies, or potential delays.
Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues.
Provide coverage and operational support to site leadership and Lead peers as needed.