Xfinity Sales Associate Blufox Mobile - Muncie

Blufox Mobile•Muncie, IN
•$35,000 - $65,000

About The Position

Blufox Mobile, a preferred retail partner of Comcast Xfinity, is hiring a Sales Associate to help customers choose Xfinity solutions and drive sales through consultative selling and exceptional customer service. The role promotes high-speed internet, Xfinity Mobile, home security solutions, cable television, voice services, and smart home products. Blufox provides paid training and ongoing support, along with opportunities for career development and advancement to Lead Sales Associate, Senior Lead, Assistant Manager, and Store Manager. Compensation includes hourly base pay and uncapped commission, with stated expected earnings of $18–$35+ per hour and annual pay of $35,000–$65,000+. The position offers medical, dental, and vision insurance, a 401(k) retirement plan, paid training, paid career development, and employee recognition and performance rewards. An Employee Stock Ownership Program is available at select locations. Additional programs offer performance-based raises, rewards for achieving sales goals, and an annual all-expenses-paid trip to Mexico for top performers. The role requires a flexible schedule that includes evenings and weekends, extended periods of standing, and the ability to lift up to 25 pounds.

Requirements

  • High school diploma or GED.
  • Reliable transportation.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand for extended periods.
  • Ability to lift up to 25 pounds.
  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.

Nice To Haves

  • Retail sales experience.
  • Wireless sales experience.
  • Telecommunications sales experience.
  • Cable sales experience.
  • Customer service experience.
  • Technology sales experience.
  • Commission-based sales experience.

Responsibilities

  • Present and sell Xfinity products and services to new and existing customers.
  • Build value around products and service packages.
  • Identify customer needs and recommend customized solutions.
  • Upsell and cross-sell services to support customer satisfaction and sales performance.
  • Consistently meet and exceed sales goals and use effective sales closing techniques.
  • Maintain product knowledge and stay current on industry trends.
  • Deliver exceptional customer experiences and build strong customer relationships.
  • Resolve customer concerns professionally and support high customer satisfaction and Net Promoter Scores (NPS).
  • Create a welcoming and engaging retail environment.
  • Collaborate with teammates to achieve store goals.
  • Maintain store appearance and merchandising standards.
  • Participate in ongoing training and development.
  • Support company initiatives and promotions.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement plan.
  • Paid training.
  • Paid career development.
  • Employee Stock Ownership Program (ESOP) at select locations.
  • Employee recognition and performance rewards.
  • Performance-based raises through the Blufox Raise Program.
  • Rewards and recognition for sales-goal achievement through the Blufox Milestone Program.
  • Annual all-expenses-paid trip to Mexico for top-performing Sales Associates, Managers, and District Managers through the Blufox Winners Circle.
  • Career advancement and leadership development opportunities.
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