Xfinity Field Sales Professional (Lafayette)

Comcast • Lafayette, IN

1d • Onsite

About The Position

Comcast, a Fortune 50 leader in media and technology, drives innovation to create world-class entertainment and online experiences. The company offers diverse career opportunities and is at the forefront of change, bringing cutting-edge products and services to millions of customers daily. The Xfinity Field Sales Professional is responsible for the promotion and sale of Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home. This role requires advanced knowledge of Comcast's offerings and sales process experience to maximize sales and effectively manage assigned territories.

Requirements

• Advanced knowledge of Comcast's products and services
• Sales process experience
• Thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
• Expert knowledge of selling
• Consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
• Thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
• Effective communication, organizational and people skills
• Strong customer service skills
• Strong technical capability (computer knowledge, billing system, databases)
• Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
• Ability to obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
• High School Diploma / GED
• 2-5 Years Relevant Work Experience
• Adaptability
• Communication
• Critical Thinking Problem Solving
• Persuasion
• Professional Integrity
• Resilience
• Self Motivation
• Workplace Organization

Responsibilities

• Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home.
• Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.
• Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
• Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
• Effectively communicates and develops rapport with customers.
• Evaluates individual customers' existing and potential product needs and makes recommendations.
• Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
• Evaluates competitive offers and frames response to show the benefits of Comcast.
• Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
• Meets and exceeds sales goals as established by local market.
• Independently establishes and organizes daily sales activities.
• Generates business through established and approved methods of lead generation.
• Implements effective sales closing techniques to ensure product installation goal is achieved.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Best-in-class Benefits to eligible employees.
• Benefits connect you to the support you need when it matters most, and help you care for those who matter most.
• An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees