X-Ray Technologist PTR / Medical Front Office

NextCare•Flagstaff, AZ

12d•Onsite

About The Position

NextCare Urgent Care is seeking an energetic and enthusiastic Practical Technologist in Radiology (PTR) / Medical Front Office professional who thrives in a fast-paced, team-oriented environment. This role requires a customer-focused individual who can balance radiology responsibilities with front office duties while delivering a positive patient experience. We are looking for friendly, detail-oriented candidates who are passionate about patient care and supporting our mission where patients and employees are our top priority. The Practical Technologist in Radiology (PTR) / Medical Front Office team member serves as both a clinical radiology support professional and front office representative in the urgent care setting. This role focuses on performing radiologic duties within scope while ensuring efficient front office operations and a positive patient experience.

Requirements

Minimum of high school diploma or equivalent
Diploma or certificate from an accredited radiology school and/or equivalent experience.
Certified Practical Technologist in Radiology (PTR)
Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety

Responsibilities

Performs radiology duties within the scope of practice as outlined in company policies and procedures, as well as applicable state radiation rules and regulations.
Assist the provider with radiology-related procedures and processes under direct supervision and within scope of practice.
Adheres to all safety protocols related to radiologic procedures and patient care.
Monitors and reports unusual patient occurrences related to imaging services and documents appropriately.
Ensures compliance with applicable radiology, laboratory, and clinical accreditation standards.
Maintains proficiency in EMR/EHR systems.
Serves as the first point of contact for patients, providing excellent customer service and creating a welcoming environment.
Obtains and accurately enters patient demographic and insurance information into the EMR system.
Monitors patient flow, including coordinating room placement as appropriate and keeping patients informed of wait times.
Processes patient discharge, including charge entry, payment collection, obtaining signatures, and issuing receipts.
Completes insurance documentation to support accurate reimbursement.
Prepares daily deposits, reconciliations, and statistical reports.
Manages appointments, including those scheduled online.
Answers phones professionally and responds to patient inquiries.
Maintains cleanliness and organization of the front office, waiting areas, and restrooms.
Ensures adequate inventory of front office supplies and proper functioning of equipment.