X Ray Technician Limited Scope

Concentra•Tempe, AZ

17h•Onsite

About The Position

The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under the direct supervision of the treating clinician. The role also supports other facility areas as needed, including registration and referral management. The specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations, delivering efficient and accurate one-on-one patient care in a fast-paced environment. The position is expected to provide quality clinical care and an excellent patient experience through welcoming, respectful, and skillful interactions. The role is full time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m., at the Tempe, Arizona center at 1626 South Priest Drive, Suite 101. The position requires access to confidential and critical information and ongoing discretion and secure information management. Duties may change at any time, with or without notice.

Requirements

High school graduate or GED equivalent.
Completion of a state-approved Limited Scope Technician certificate program and a license in the state of employment, if applicable.
CPR/First Aid Certification.
At least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
At least six months of demonstrated x-ray experience and familiarity with routine medical procedures.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to deal with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels, peers, and center leadership.
Participation in initial and ongoing training as required.
Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office applications such as Word, Excel, and Outlook, and ability to enter data into various systems and applications.
Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures; escort them to dressing and x-ray rooms, provide instructions, assist with positioning, explain procedures, and monitor patient care, safety, and comfort.
Operate radiologic equipment and adjust positioning and exposure controls to produce diagnostic images in accordance with examination specifications and applicable requirements.
Use radiation safety measures and protection devices to ensure the safety of patients and team members.
Keep radiologic equipment in working order, report malfunctions to the Center Operations Director, and perform calibration, QA/QC, and record keeping according to current policies and procedures.
Follow radiology workflows, ensure reports cross correctly to EMR, and complete required documentation related to x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and conduct required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment; perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities for equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; and stock examination rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping, and promptly notify a supervisor of malfunctioning equipment, needed supplies, or facility issues.
Partner with center leadership to assist with patient flow and volume, and keep patients informed of expected wait times throughout their visit.
Perform front- and back-office clerical tasks related to patient care and record keeping, ensuring documentation is accurate.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules; attend required staff meetings or huddles; and help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training.