WW Merchandising Operations Program Manager

Apple•Cupertino, CA

19h•Onsite

About The Position

The WW Merchandising Operations Program Manager maintains the visual experience across Apple design studios by managing inventory, technology, and product presentation in alignment with Apple standards. The role implements current merchandising strategies, manages resources and merchandising elements, and supports innovation across store formats. It also provides feedback to visual merchants on the viability of strategies and develops solutions that make merchandising resets more efficient. The position supports and leads implementation of planogram sets in the design studio, ensuring presentations follow merchandising principles and meet technology standards across multiple Apple Store vintages. It manages local inventory and studio systems, including functional product demos, and physically implements and evaluates merchandising strategies and tools. The role leads merchandising projects, communicates with store teams, hosts design-studio visitors, and creates instructional and training materials. It requires on-site work Monday through Friday.

Requirements

At least 5 years of professional experience in visual merchandising or retail operations.
Understanding of Apple merchandising principles and inventory management, with strong attention to detail.
Strong written and verbal communication skills.
Experience working in a corporate environment.
Ability to manage complex projects efficiently.
Ability to think quickly, reprioritize, and solve problems in changing conditions.
Ability to provide concise, actionable feedback on programs and materials.
Self-starter able to meet weekly deadlines without supervision.
Learning agility and desire to learn new processes and programs to support Merchandising.
Ability to work on-site Monday through Friday.

Responsibilities

Support and lead implementation of planogram sets in the design studio, ensuring presentations meet merchandising principles and technology standards across multiple Apple Store vintages.
Manage local inventory, including receiving, organizing, placement, audits, and RTW.
Maintain design-studio systems required for a retail store, including functional product demos.
Physically implement and evaluate merchandising strategies and tools, and provide feedback to WW Visual Merchandising.
Create and innovate merchandising and reset tools to increase efficiency and ease.
Lead specific merchandising projects, including communication with store teams.
Coordinate, prepare for, and host visitors in the design studio.
Produce how-to videos, setup guides, and training content for store teams.
Stay current on Apple merchandising and technology principles and relevant resources, including security and privacy policies.
Collaborate with stakeholders across GRS.