Writer, System Operations Procedures (Hybrid Schedule)

Eversource Energy•Dorchester, MA

11d•$119,870 - $133,190•Hybrid

About The Position

Create, maintain, and publish transmission and distribution System Operations procedures for Eversource. The role develops detailed instructions, procedures, and guidelines for operating transmission, distribution, and generation facilities in New Hampshire and Eastern Massachusetts, and distribution-only facilities in Connecticut and Western Massachusetts. Procedures must comply with NERC Reliability Standards, ISO-NE procedures, and other regulatory requirements. The position coordinates with Eversource departments, ISO-NE, neighboring utilities, Member Companies, and Member Participants to exchange information needed to create and update procedures. It periodically reviews System Operations procedures and certain substation operating instructions for accuracy and compliance, represents System Operations Procedures at meetings and conferences, and may participate in event reviews, incident analyses, and compliance audits. The role follows a hybrid schedule when approved: at least three days in the office, including Tuesday and Wednesday, with the third day determined with the supervisor. Employees must be able to work up to five days in the office when needed or if the policy changes. Emergency restoration assignments may require work outside normal responsibilities, hours, and location, and travel between Massachusetts, Connecticut, and New Hampshire may be necessary. Salary is commensurate with experience, with a potential incentive; the stated annual salary range is $119,870–$133,190.

Requirements

Bachelor’s degree in Electrical Engineering Technology or a related discipline, or an equivalent combination of education and experience.
Valid motor vehicle operator’s license.
Ability to obtain NERC Transmission Operator certification within six months.
Knowledge of transmission and distribution electric system operations and the functions of components of the Eversource electric system.
Knowledge of NERC Reliability Standards and other regulatory requirements.
Familiarity with document management systems.
Strong written and oral communication skills.
Strong analytical and problem-solving skills.
Ability to read and interpret electrical schematic diagrams.
Ability to communicate and work effectively with personnel at various levels within Eversource and with external parties.
Proficiency with Outlook email, databases, and Microsoft Office Suite.
Availability for emergency restoration assignments as required.
Ability to travel between Massachusetts, Connecticut, and New Hampshire as necessary.

Nice To Haves

Five to eight years of related experience in electric power distribution, transmission, or generation preferred.
Two years of experience as a System Operator preferred.
Two years of experience as a procedure writer preferred.

Responsibilities

Develop, revise, and publish Eversource System Operations procedures.
Identify procedural and regulatory changes and modify System Operations procedures as necessary.
Develop, revise, and publish detailed operating instructions, procedures, and guidelines for specified transmission, distribution, and generation facilities.
Ensure procedures comply with NERC Reliability Standards, ISO-NE procedures, and other regulatory requirements.
Coordinate with Eversource departments, ISO-NE, neighboring utilities, Member Companies, and Member Participants to exchange information for procedure creation and updates.
Periodically review System Operations procedures and substation operating instructions for accuracy and compliance.
Represent System Operations Procedures at meetings, on committees, and at conferences.
Participate in event review teams and prepare incident analyses as requested by operations management.
Provide documentation, gather evidence, and participate in compliance audits.
Be available for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary.