Writer/Digital Content Creator

Fragomen • Ontario, CA

14d • Hybrid

About The Position

Fragomen is recognized as the leading global immigration services provider, with more than 6,000 professionals across 70+ offices serving clients in over 170 countries. Founded in 1951 and continuously expanding its global footprint, Fragomen is known for its deep expertise in corporate and individual immigration, strategic workforce mobility, and compliance driven solutions that help organizations and people “live beyond borders.” With a reputation for excellence, innovative technology platforms, and a client centric approach, Fragomen offers a dynamic environment where you can grow, contribute, and be part of shaping the future of global mobility. About the role: The Writer is responsible for 2 workflows: Research and Writing Conduct research using a range of sources, including government databases, reputable online publications, and generative AI tools, to support ad hoc research and writing projects requested by internal teams and partners. Evaluate and synthesize complex information into clear, accurate, and well-structured written content tailored to the needs of different stakeholders. Collaborate with cross-functional teams to gather requirements, clarify objectives, and ensure research outputs align with project goals and timelines. Maintain high standards of accuracy, credibility, and citation integrity across all deliverables. Assist the writing team with research and drafting assignments as needed, contributing to Insights publications and other research-driven initiatives. Support the development of briefs, summaries, reports, and thought leadership content, ensuring consistency in tone, style, and messaging. Stay current on relevant industry trends, policy developments, and emerging topics to proactively inform research efforts and enhance the quality and relevance of written materials. Multi-platform content development Develop and maintain a consistent brand voice across all media platforms. Create engaging, platform-specific content tailored to target audiences; convert Insights and other Knowledge products into social media posts on LinkedIn, Facebook, Instagram, etc. as approved. Coordinate with Communications to schedule and manage content calendars to ensure consistent posting cadence. Collaborate with internal teams to align social media messaging with broader campaigns; work with Marketing as needed for posting/strategy. Ensure all content aligns with company guidelines and brand standards. Monitor social media trends and recommend timely, relevant content opportunities. Track performance metrics and optimize posts based on engagement and reach.

Requirements

• Bachelor's degree in a relevant field required
• 4+ years’ experience in a relevant field
• Experience working with CEROS or similar interactive content platforms
• Ability to build, edit and publish digital content across web-based platforms
• Must have strong written and oral communication skills and be able to explain complex immigration concepts with clarity, and develop content across multiple platforms
• Must have strong organization skills to efficiently manage priorities and quickly respond to urgent requests
• Must have strong analytical, critical thinking, and problem-solving skills to identify and characterize complex process issues

Nice To Haves

• Master's Degree preferred
• Proficiency with content management systems such as WordPress, Drupal or comparable digital platforms or front-end content editing tools is a plus

Responsibilities

• Conduct research using a range of sources, including government databases, reputable online publications, and generative AI tools, to support ad hoc research and writing projects requested by internal teams and partners.
• Evaluate and synthesize complex information into clear, accurate, and well-structured written content tailored to the needs of different stakeholders.
• Collaborate with cross-functional teams to gather requirements, clarify objectives, and ensure research outputs align with project goals and timelines.
• Maintain high standards of accuracy, credibility, and citation integrity across all deliverables.
• Assist the writing team with research and drafting assignments as needed, contributing to Insights publications and other research-driven initiatives.
• Support the development of briefs, summaries, reports, and thought leadership content, ensuring consistency in tone, style, and messaging.
• Stay current on relevant industry trends, policy developments, and emerging topics to proactively inform research efforts and enhance the quality and relevance of written materials.
• Develop and maintain a consistent brand voice across all media platforms.
• Create engaging, platform-specific content tailored to target audiences; convert Insights and other Knowledge products into social media posts on LinkedIn, Facebook, Instagram, etc. as approved.
• Coordinate with Communications to schedule and manage content calendars to ensure consistent posting cadence.
• Collaborate with internal teams to align social media messaging with broader campaigns; work with Marketing as needed for posting/strategy.
• Ensure all content aligns with company guidelines and brand standards.
• Monitor social media trends and recommend timely, relevant content opportunities.
• Track performance metrics and optimize posts based on engagement and reach.

Benefits

• We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people.
• Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.
• The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship.
• Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
• At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others.
• #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry.
• Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families.
• Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients.
• Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment
• Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees.
• Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements.
• Our Feedback Works process includes three managerial check-ins per year to help you progress in your career.
• Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level