Wraparound Support Counselor - Bilingual

Seneca Family of Agencies • San Jose, CA

3d • Hybrid

About The Position

As the Bilingual Support Counselor, you will provide family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family. Seneca's Wraparound Program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion.

Requirements

• Bachelor’s degree OR Associate degree or equivalent + 1 year of applicable experience OR High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level.
• Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• Bilingual Spanish skill set, must pass bilingual proficiency assessment
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Nice To Haves

• Experience working with children/youth and families with complex and enduring needs.
• Experience implementing family-focused services.

Responsibilities

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Maintain a flexible work schedule.
• Participate in providing crisis phone support as scheduled.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Benefits

• Starting at $29.50 - $32.00 per hour
• Actual salary is dependent on creditable experience above the minimum qualifications for the role
• Salary increases each year
• Mileage reimbursements
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package: Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
• 50% paid premiums for dependents
• Long-term disability, family leave, and life insurance
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level