Wraparound Services Specialist

Chsfl•Pensacola, FL

7d•Hybrid

About The Position

This position will directly support children, and families throughout Walton County. The Wraparound Services Specialist coordinates and oversees necessary services and treatments for individuals and families. Overall, the Wraparound Services Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

Requirements

Bachelors Degree in Social Work or Human Service related field.
A valid Florida drivers license.
Ability to become certified as a Targeted Case Manager within six months of service, if required by contract.
Two years or more experience working with behavioral health/child welfare/juvenile justice and severely emotionally disturbed children.
Knowledge of FAMILY/SOCIAL SERVICES | CHILDWELFARE | COMMUNITY RESOURCES
Skills and proficiency in: Assessment skills and intervention strategies.
Strong verbal and written communication skills.
Computer systems and MS Office, including Word, Excel and Outlook
Ability to: Commit to providing high customer satisfaction with positive service delivery results.
Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
Make home visits and to work flexible hours as required.
Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
Demonstrate the behaviors of our CHS Common Bond Values.

Nice To Haves

Experience working with strength based wraparound services or in home services, preferred.

Responsibilities

Identify and access client and family needs. As appropriate to the program, assistance may include direct service, case management or intensive in-home family preservation/reunification services.
Coordinate and facilitate Family Team Conferences in order to achieve consensus among family and other participants in developing an appropriate plan based on the needs of the families and to oversee compliance with Wraparound services, values and standards.
Assess the youth and family’s strengths and needs and promote strategy development with assistance from the team members.
Maintain regular contact with clients’ family members, school personnel (Guidance counselors, principals, SAFE Coordinators, school social workers), case managers, care coordinators and other mental health providers.
Coordinate and advocate for services with other professionals and para-professionals.
Work with the client's family to address issues related to the client's plan of care.
Foster and maintain professional relations with family members, care managers, providers.
Arrange for transportation of clients to appointments as needed.
Document and maintain clinical records, complete billing, track outcomes and progress and complete all documentation related to authorization of services.
Oversee services, ensure treatment is delivered from a strength-based framework and customized in order to meet individualized needs of consumers.
Provide case management services (information, plan referral and linkages) as needed.
Monitor the appropriateness of services to the client.
Attend staffing on behalf of the client so that the needs of the client are being addressed fully (schools, clinical, etc.).
Participate in clinical review of client for services and enhanced placement when appropriate.
Provide or secure support and crisis/emergency services for the youth and family including being available 24/7 one week per month for on-call support.
Maintain a valid Florida driver’s license, up-to-date auto insurance coverage, and a working private vehicle as required by contract or agency standards.
Oversee utilization management through authorization and monitoring of resources, including agency and community, to meet clients’ needs with fiscal efficiency.
May assess the needs of children and families to include child safety factors and family functioning.
May conduct in-home case coordination and counseling visits to clients and families at the frequency and intensity consistent with their higher level of need, with a limited caseload size.
May provide in-home services such case coordination activities, including case planning and implementation; training, education and skill building activities; and, referral and coordination for specialized services such as mental health, domestic violence and substance abuse.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training and education, as well as the quality process.
Comply with CHS’s code of conduct, policies, procedures and other obligations.
Assist with training other team members and providing back up when necessary.
Pick up projects on the fly; perform other duties as assigned from time to time.
Demonstrate the CHS Common Bond values in the performance of all job duties.