Wraparound Implementation & Continuous Quality Improvement Manager

State of IllinoisMount Vernon, NY
Onsite

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Implementation & Continuous Quality Improvement Manager. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Requirements

  • Requires a master’s degree in social work or a related human services field
  • Requires three years of child welfare administrative experience
  • Requires the ability to pass a background check
  • Requires ability to travel on a frequent basis in the performance of duties.
  • Requires appropriate, valid driver’s license

Nice To Haves

  • 4 years of professional experience in a public or private organization exercising working knowledge and application of child welfare principles, best practice development, employee coaching, emerging issues, and research
  • 4 years of professional experience in a public or private organization conducting strategic planning and/or employee coaching
  • 3 years of professional experience in policy development and implementation for a public or private social service organization
  • 3 years of professional experience in a public or private organization exercising knowledge of child welfare related federal and state laws, rules, and regulations

Responsibilities

  • Serves as Statewide Wraparound Implementation and Continuous Quality Improvement Manager
  • Oversees fidelity monitoring tools, such as Wraparound Fidelity Index (WFI), Team Observation Measure (TOM), and DCFS practice observations
  • Designs and manages CQI processes that integrate fidelity, outcomes, and qualitative data
  • Serves as the contract monitor for Wraparound providers
  • Provides leadership, guidance, and coordination to strengthen authentic engagement of families, youth, lived experts, and community partners
  • Prepares summaries, dashboards, and briefings for senior leadership
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service