WR Residence Hall Coordinator

Iowa State University • Ames, IA

7d • Onsite

About The Position

Iowa State University is seeking Residence Hall Coordinators to support on-campus residential communities. These live-in positions play an essential role in creating engaging, and supportive living environments where students can thrive academically, socially, and personally. Residence Hall Coordinators serve as front-line student affairs professionals, working directly with residents, student staff, and campus partners to support student success, uphold community standards, and ensure smooth day-to-day residence life operations. This role blends student support, staff supervision, crisis response, and operational coordination within a dynamic residential setting. What You’ll Do Support student success and well-being by fostering a residential environment that promotes academic achievement, personal development, and community connection. You’ll advise students as they navigate academic, social, and personal challenges. Administer the residential conduct process by addressing policy concerns, hearing conduct cases, and applying appropriate educational sanctions while ensuring fairness, consistency, and care. Supervise and develop student staff by hiring, training, evaluating, and supporting undergraduate Resident Assistants (and Graduate Assistants, when applicable). You’ll provide ongoing feedback, lead regular meetings, and promote accountability and development. Collaborate with campus partners including academic departments, Learning Communities, and student support services to enhance student engagement and connect residents with appropriate resources. Coordinate residence life operations by overseeing opening, closing, break and transition periods, and move-in and move-out processes to ensure smooth transitions for residents and staff. Manage administrative and operational responsibilities such as supervising desk operations, reviewing schedules, completing reports, supporting occupancy processes, and ensuring residence life procedures are followed consistently. Respond to emergencies and serve on a duty rotation by providing on-call leadership for student concerns, facilities issues, and crisis situations while remaining accessible during evenings and weekends as scheduled. Maintain strong working relationships with facilities and service teams including dining, custodial, maintenance, and administrative services to support safe, well-functioning residential environments. Contribute to departmental initiatives and summer operations by assisting with training development, desk operations, conferences, and housing support as needed throughout the year. Demonstrate strong verbal and written communication skills and the ability to work effectively both independently and as part of a team. What You’ll Get On-campus housing and a meal plan provided as part of this live-in position - partners and pets welcome! Insurance benefits beginning on your first day, with timely enrollment. Retirement benefits with strong university contributions. Paid vacation, sick leave, and holiday pay. Tuition reimbursement available after one year of employment. Professional development opportunities to support continued growth. This is a fixed term position, with expectation for renewal based on availability of funding. Level Guidelines Individual contributor position with developing professional and/or technical skills working under immediate to general supervision Grasps professional-level knowledge and concepts of field while working in a progressive learning mode Works on problems and issues of somewhat limited scope Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained Responds to inquiries and issues, escalating to manager or higher level workers as appropriate May lead projects of limited scope and complexity May provide guidance to students Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Requirements

• Master’s degree
• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
• Immigration sponsorship is not available for this position.

Nice To Haves

• Related experience in a leadership position in a college environment.
• Experience as a Resident or Graduate Assistant.
• Experience working with academic initiatives; undergraduate students; staff supervision, selection and training; and judicial process.
• Experience working with, actively engaging with and supporting the student population.
• Experience with student organization advising.
• Experience with crisis intervention and/or front-line response to highly complex incidents.

Responsibilities

• Support student success and well-being by fostering a residential environment that promotes academic achievement, personal development, and community connection.
• Advise students as they navigate academic, social, and personal challenges.
• Administer the residential conduct process by addressing policy concerns, hearing conduct cases, and applying appropriate educational sanctions while ensuring fairness, consistency, and care.
• Supervise and develop student staff by hiring, training, evaluating, and supporting undergraduate Resident Assistants (and Graduate Assistants, when applicable).
• Provide ongoing feedback, lead regular meetings, and promote accountability and development.
• Collaborate with campus partners including academic departments, Learning Communities, and student support services to enhance student engagement and connect residents with appropriate resources.
• Coordinate residence life operations by overseeing opening, closing, break and transition periods, and move-in and move-out processes to ensure smooth transitions for residents and staff.
• Manage administrative and operational responsibilities such as supervising desk operations, reviewing schedules, completing reports, supporting occupancy processes, and ensuring residence life procedures are followed consistently.
• Respond to emergencies and serve on a duty rotation by providing on-call leadership for student concerns, facilities issues, and crisis situations while remaining accessible during evenings and weekends as scheduled.
• Maintain strong working relationships with facilities and service teams including dining, custodial, maintenance, and administrative services to support safe, well-functioning residential environments.
• Contribute to departmental initiatives and summer operations by assisting with training development, desk operations, conferences, and housing support as needed throughout the year.
• Demonstrate strong verbal and written communication skills and the ability to work effectively both independently and as part of a team.

Benefits

• On-campus housing and a meal plan provided as part of this live-in position - partners and pets welcome!
• Insurance benefits beginning on your first day, with timely enrollment.
• Retirement benefits with strong university contributions.
• Paid vacation, sick leave, and holiday pay.
• Tuition reimbursement available after one year of employment.
• Professional development opportunities to support continued growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees