Workstream Project Manager, Clinical

Fresenius Medical Care•Waltham, MA

About The Position

The Workstream Project Manager, Clinical leads the clinical workstream for Fresenius Kidney Care’s EHR Transformation program. The role ensures that EHR design, build, testing, deployment, training, and ongoing optimization reflect clinical workflows and support successful adoption across approximately 2,600 clinics. The manager owns the clinical workstream plan, milestones, resource allocation, integration with the program master schedule, clinical readiness, and coordination with stakeholders across the organization and external partners. The position provides leadership across a clinical workstream made up of design leads, IT analysts, operations stakeholders and owners, and vendor partners. It oversees project delivery, budgets, schedules, staffing and resource planning, and the resolution of complex issues. The role also supports strategic direction, business operations and development, sponsor and vendor relationships, and compliance with applicable company policies and external requirements. The manager may directly supervise staff at various levels and provides leadership, coaching, development planning, and support for succession planning. The position requires a bachelor’s degree in nursing, health sciences, health administration, or a related field, and 10 or more years of related experience, including 5 or more years in a managerial role. An active RN license or another dialysis clinical credential, PMP certification, and experience in CMS-regulated environments, nephrology or dialysis, and EHR implementation or optimization are preferred. The role involves 20% to 30% travel.

Requirements

Bachelor’s degree in nursing, health sciences, health administration, or a related field.
10 or more years of related experience.
5 or more years of experience in a managerial role.
Demonstrated ability to achieve multiple objectives simultaneously in highly complex settings.
Process improvement experience.
Strong team management skills.
Strong interpersonal skills.
Ability to communicate with and influence internal and external management at all levels with diplomacy and tact.
Ability to meet targets, timelines, and budgets.
Excellent oral and written communication skills.
Strong attention to detail.
Strong negotiation skills.
Strong computer skills, including Excel, Word, and PowerPoint.
Ability to work independently.
Ability to comply with the Code of Business Conduct, company policies and procedures, and applicable laws and regulations.

Nice To Haves

Active RN licensure or another dialysis clinical credential.
PMP certification.
EHR clinical application certification; the posting states this is completed after appointment on the program schedule.
Experience operating in a Centers for Medicare and Medicaid Services (CMS)-regulated environment and understanding associated compliance matters.
Nephrology or dialysis experience.
EHR implementation or optimization experience.

Responsibilities

Own and manage the end-to-end clinical workstream plan, milestones, resource allocation, and integration into the EHR program master schedule.
Partner with Domain Design Leads on clinical design and validation, ensuring decisions are completed and aligned before build activities begin.
Coordinate participation of nurses, dietitians, social workers, clinic managers, and clinical subject-matter experts across in-center and home dialysis modalities.
Ensure current clinical workflows, treatment documentation, interdisciplinary care planning, and monthly care processes are accurately reflected in EHR design.
Validate designs against dialysis-specific regulatory and reporting requirements, including CMS Conditions for Coverage, ESRD QIP, EQRS, CMS-2728, and CMS-2746.
Oversee clinical build and testing activities, including flowsheets, order sets, documentation templates, care plans, decision support, and device integrations.
Own clinical testing strategy, execution, defect triage, and resolution, prioritizing issues that affect patient treatment, documentation, or billing.
Ensure training content and environments accurately reflect the final clinical build and support end-user readiness.
Define and monitor clinical readiness criteria, risks, dependencies, and wave-entry requirements for each deployment zone.
Provide clinical governance, status reporting, and cross-functional coordination with PMO, deployment, revenue cycle, training, change management, and ITS teams through stabilization and optimization.
Lead project management efforts through subordinate staff to administer business processes and services and help the operations achieve project management unit goals.
Manage project budgets, schedules, staffing assignments, resource budgets, expense priorities, and recommendations or implementation of changes to current methods.
Troubleshoot clinical project management issues with direct reports and EHR stakeholders, including sponsor clients and FMCNA personnel.
Support EHR strategic direction, value delivery, customer service, and financial objectives for the managed cost center and EHR overall.
Lead internal and external teams, including contractor, subcontractor, and vendor staff assigned to multiple clinical workgroups.
Identify and support new business opportunities, including new studies, and pursue scope changes.
Maintain effective working relationships among clinical and operations leaders, their staff, and FMCNA personnel.
Oversee and assist with recruiting and onboarding new investigative sites as needed; support business development, business operations, client relationships, and sponsor-facing activities.
Support communications and negotiation of clinical operations contracts, incorporating input from Legal, Compliance, and other relevant entities.
Interpret, apply, and implement company-wide policies and processes for the business unit; work with Compliance, Legal, and Audit to develop or refine EHR policies and procedures.
Review and comply with the Code of Business Conduct, company policies, and applicable local, state, and federal laws and regulations; ensure assigned employees understand and comply, and maintain effective internal systems and controls.
Provide leadership, guidance, and coaching to direct reports and partner with Human Resources on employee matters.
Collaborate with employees on development plans to support succession planning and advancement of future leaders.
Perform other duties as assigned.