EI&O Workplace Technology Program Manager

Fidelity Investments • Durham, NC

2d • Onsite

About The Position

The EI&O Workplace Technology Program Manager plays a critical leadership role in delivering complex, cross-functional initiatives that enable Fidelity's evolving workplace strategy. This role involves driving the planning, coordination, and execution of technology programs supporting modernization efforts, working closely with various internal teams and external partners. The position is responsible for leading multiple concurrent programs spanning network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services. The goal is to bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives while aligning with enterprise technology standards and long-term strategies.

Requirements

• 10+ years experience leading and managing large-scale office renovations and campus builds, with a focus on technology rooms, structured cabling, wireless, audio-visual, smart building and end user technologies.
• Demonstrated track record of successfully delivering cross-functional initiatives involving multiple business and technology teams, vendors, and executive stakeholders.
• Strong leadership and relationship management skills, with the ability to influence without direct authority and drive alignment across diverse stakeholder groups.
• Deep knowledge of program management frameworks, tools, and methodologies, including Agile, Waterfall, hybrid delivery approaches, risk management, and governance practices.
• Strong analytical, organizational, and problem-solving capabilities, with the ability to navigate ambiguity and make informed, data-driven decisions.
• Excellent written and verbal communication skills, including the ability to develop executive-level communications, facilitate steering committees, and present program status, risks, and recommendations to senior leadership.

Nice To Haves

• Knowledge of workplace technology trends and emerging technologies, with the ability to evaluate solutions that support scalable, flexible, and future-ready workplace environments.

Responsibilities

• Lead multiple concurrent programs that span network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services.
• Bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives.
• Align technology programs with enterprise technology standards, operational requirements, and long-term workplace technology strategies.
• Develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements across multiple concurrent initiatives.
• Partner with real estate, construction, architecture, and engineering teams to coordinate technology delivery within office build, renovation, or relocation programs.
• Establish governance, drive accountability, and coordinate successful program execution.
• Manage external vendors, consultants, and service providers to ensure successful delivery, quality outcomes, and adherence to enterprise standards.
• Evaluate workplace technology trends and emerging technologies to support scalable, flexible, and future-ready workplace environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed