Workplace Technology Engineer (Hybrid Work Model)

Sentry Insurance Agency•Madison, WI

1d•Hybrid

About The Position

Workplace Technology Engineers are responsible for leading the design, implementation, and maintenance of innovative technology solutions. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to Innovate: Through use of emerging technologies, tools, and vendors you’ll have the ability to identify opportunities for innovation and improvement within the workplace technology environment. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: You’ll work in a fast-paced, solutions engineering and support environment where you'll have the chance to work in industry-leading technologies delivering the following outcomes for our Workplace technologies, including: Troubleshooting complex and cross-domain end-point environment problems. Improve process efficiencies and outcomes within workplace technology and across organization. Identify and deliver improved client experience using approaches such as scripting and automation. Excellent communications skills, including ability to distill complicated instructions into audience-appropriate actionable steps and explain and present advanced and complicated technical topics to peers and technical management, at the appropriate level of detail. Develop necessary relationships with lead engineers and technical leadership across desktop hardware and software support areas to provide proactive feedback and improve outcomes.

Requirements

Bachelors Degree in Information Technology or equivalent related work experience.
Minimum of 2 years related work experience.
Experience with operating systems and Microsoft 365 ecosystems including their role in an enterprise office setting.
Proficient with scripted automation in a relevant scripting language.
Strong knowledge of infrastructure technology (server, network, storage, security).

Responsibilities

Troubleshooting complex and cross-domain end-point environment problems.
Improve process efficiencies and outcomes within workplace technology and across organization.
Identify and deliver improved client experience using approaches such as scripting and automation.
Develop necessary relationships with lead engineers and technical leadership across desktop hardware and software support areas to provide proactive feedback and improve outcomes.