Workplace Services Administrator

Mass General Brigham • Somerville, MA

19h • $22 - $32 • Onsite

About The Position

Responsible for providing critical support to ensure the smooth and efficient functioning of hospital operations. This role involves handling administrative tasks, coordinating operational processes, and supporting the implementation of hospital policies and procedures.

Requirements

• High School Diploma or Equivalent required and Associate's Degree Business Administration preferred Experience can be accepted in lieu of a degree
• Experience in an administrative or operational support role, preferably within a healthcare or hospital setting 2-3 years required
• Strong organizational and time management skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capability to interact effectively with staff and patients.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Basic knowledge of hospital operations and regulatory standards is advantageous.

Responsibilities

• Perform administrative duties such as scheduling meetings, managing calendars, and handling correspondence.
• Prepare and maintain operational reports, records, and documentation.
• Coordinate daily operational activities, including managing workflow and ensuring the completion of tasks and projects.
• Support inventory management, including monitoring supplies, placing orders, and tracking usage.
• Provide excellent customer service to patients, visitors, and hospital staff by addressing inquiries and resolving issues.
• Act as a liaison for operational concerns, ensuring that issues are escalated appropriately and addressed in a timely manner.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED