Director, Workplace Services

United Talent Agency • Los Angeles, CA

6h • $130,000 - $160,000 • Onsite

About The Position

UTA seeks an experienced and motivated Director, Workplace Services, to oversee the operations, maintenance, and workplace experience across our offices in Los Angeles. The ideal candidate will be a hands-on, customer-centric facilities leader with an eye for detail and proven excellence in operations management, vendor oversight, and team leadership. This on-site position is based in Beverly Hills, California. The salary range for this role is $130,000 – $160,000, commensurate with experience and skills.

Requirements

• Bachelor’s degree in Facilities Management, Business Administration, or a related field strongly preferred
• 10+ years of experience in facilities operations, property management or corporate real estate management
• 5+ years of experience building and managing teams
• Proven success managing multi-site facility operations and vendor relationships
• Knowledge of building systems, maintenance procedures, and occupational safety standards
• Strong project management and organizational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Proficiently in facilities management software and service desk/help desk implementation and management
• Customer service orientation and ability to work cross-functionally with diverse teams

Nice To Haves

• Spanish language proficiency preferred but not required

Responsibilities

• Develop and implement operational plans to drive workplace efficiency, safety, and a five-star employee experience across all Los Angeles office locations
• Maintain consistent procedures, best practices, and service standards for all facilities functions
• Oversee maintenance, repair, and upkeep of facilities, ensuring compliance with safety, environmental, and regulatory standards
• Manage relationships and work closely with landlord building management, security and janitorial teams across all locations
• Partner with the VP Workplace Services to implement and maintain workplace safety programs, emergency preparedness, and business continuity plans
• Coordinate office relocations, renovations, and moves in collaboration with internal teams
• Partner with project management teams on expansions, and buildouts working with architects, contractors, and design consultants to ensure projects meet scope, schedule, and budget
• Collaborate with Finance, People, Technology, and other departments to ensure facility strategy aligns with business needs
• Work with the internal project team on the implementation, launch and ownership of the department’s new service desk ticketing system.
• Manage and develop your team overseeing facilities operations across 5 locations in Los Angeles
• Foster a collaborative environment that supports accountability, service excellence, and process improvement
• Provide coaching, performance management, and professional development opportunities

Benefits

• The unique and exciting opportunity to work at one of a leading global entertainment companies
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Work in an inclusive and diverse company culture
• Competitive programs to support your well-being
• Experience working in a collaborative environment with room to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Director