Workplace Services Manager

The Pokémon Company International • Bellevue, WA

7h • $96,000 - $144,000 • Onsite

About The Position

This role is responsible for supervising the efficient operations of the onsite workplace office services and associated vendors relationship

Requirements

• Five+ (5+) years of relevant experience, plus a minimum of one (1) year of management experience or a demonstrated equivalent level of expertise.
• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
• Demonstrated leadership capabilities, including experience as a leader of contracted staff, vendors, and as a leader of projects - dynamic, strategic and resourceful
• Basic understanding of or the ability to quickly learn vendor contracts and facilities services that need to be maintained
• Understanding of COI’s and experience using Facilities ticketing systems
• Previous experience in managing mailroom services or shipping & receiving functions
• Experience in calendar and project management
• Ability to understand and create written directions in SOPs and process implementation
• Proficient with Microsoft Office Suite or related software as required to complete and maintain records, especially having experience using Outlook calendar and Microsoft Excel spreadsheets

Responsibilities

• Oversee the daily workflow and operations of the in-office workplace services and employee experience
• People Management: manage and train a team of facilities contractors that provide facility support to the office building and employees, including supply stocking and shipping & receiving services, and departmental onsite events or meetings
• Vendor Management: manage a variety of vendor relationships and performance including but not limited to coffee and breakroom services, catering and food services, plants and agriculture, janitorial services, printing, courier and shipping services
• Event Coordination: promote events within the building hosted by Property Management and collaborate with them on new offerings for employees, including gym glasses and multi-tenant social gatherings
• Serve as a representative of the Facilities team with Property Management and communicate building announcements to employees
• Responsible for triaging and responding to incoming Facilities emails, slack messages, and Facilities tickets
• Manage a variety of Facilities calendars, vendors contracts, and COI’s
• Ensures assigned facilities and equipment are ready for regular business and special events
• Maintains files of warranties, records, licenses, inspections, service agreements, and contracts for various pieces of equipment
• Manage the Shipping and Receiving Program for the office
• Collaborate with other appropriate management to prepare and implement budget

Benefits

• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager