Enterprise Manager, Workplace & Office Services

The Millennium Group • O’Fallon, MO

12d

About The Position

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Summary
Leads workplace and office service operations across multiple states. Manages front‑of‑house and back‑of‑house teams, ensures strong service delivery, supports real estate initiatives, and drives efficiency, cost savings, and a positive customer experience.

Requirements

• 5+ years in workplace services, facilities, operations, or similar roles.
• Experience managing multi‑site or multi‑state environments.
• Strong leadership, communication, and project management skills.
• Budget, vendor, and process‑optimization experience.
• Ability to thrive in a fast‑paced service environment

Responsibilities

• Lead and develop multi‑location teams.
• Build a culture of accountability and service excellence.
• Oversee daily workplace and office service delivery.
• Manage workflows, vendor performance, and invoicing.
• Ensure standards, policies, and service quality are met.
• Improve processes and operational efficiency.
• Assist with space planning, maintenance coordination, and equipment upkeep.
• Support renovations, moves, and workplace changes.
• Maintain records, reporting, and compliance requirements.
• Track budgets, KPIs, and service levels.
• Identify cost‑savings and productivity improvements.
• Partner with internal teams and clients to understand needs.
• Ensure a strong front‑of‑house customer experience.
• Recommend service and process improvements.
• Support portfolio planning, occupancy strategy, and workplace technology.
• Participate in vendor evaluations and contract governance.
• Contribute to sustainability and workplace experience programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed