Workplace Receptionist

Cambridge AssociatesArlington, TX
$49,900 - $64,900Onsite

About The Position

Under the direction of the Office Manager, the Receptionist is a highly visible in office position that supports the execution of the day-to-day processes and procedures of CA Arlington Workplace Operations – Reception, Catering, Operations, and Facilities. The primary objective is to ensure that our colleagues experience no impediments to their day-to-day productivity and to also ensure that both internal and external clients experience best-in-class customer service.

Requirements

  • Associates degree preferred and/or 2 years’ experience.
  • Proficiency in Microsoft Office Suite, especially Excel and Outlook
  • Availability to work overtime with little or no notice.
  • Punctual and reliable.
  • Ability to work well under pressure.
  • Discretion with highly confidential and sensitive information.
  • Maintain open lines of communication with staff and report kitchen equipment outages
  • Willingness to interact in a team environment.

Responsibilities

  • Monitoring lobby waiting area.
  • Order food for internal and external meetings, board meetings, and other events; coordinate pickup/delivery.
  • Prepare conference rooms for catered meetings; Set up, break down and clean up after meetings
  • Maintain order in the kitchen, taking main responsibility for dishwasher and refrigerator use.
  • Engage with IT staff in support of internal, client, and manager meetings.
  • Maintain appearance of reception desk, seating area and conference rooms.
  • Answer and route incoming calls, including employment verifications to appropriate staff and departments.
  • Welcome visitors and guests and offer amenities like beverages, luggage storage, directions.
  • Ensure that visitors and guests log in/out.
  • Issue and revoke access badges; enable and disable badge access in accordance with security guidelines.
  • Arrange catering and send communications for monthly birthday parties.
  • Instruct caterers and engage IT staff in support of internal, client, and manager meetings.
  • Report minor facilities issues to ARL assistant manager.
  • Update distribution lists and phone lists.
  • Manage and maintain the current document management system for archived files.
  • Maintain accurate database of current vendors including up to date contact information.
  • Maintain open lines of communication with staff and report kitchen equipment outages
  • Assist with ad hoc projects as needed
  • Prepare new hire welcome packets and deliver new hire office orientations.

Benefits

  • annual performance-based bonus
  • comprehensive, competitive benefits package
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