Workplace Operations

Meter•San Francisco, CA

1d•$85,000 - $115,000•Onsite

About The Position

This role is part of the People team and is responsible for ensuring the smooth and effective functioning of the office environment. The goal is to create an office space that energizes employees, fosters pride, and minimizes daily inconveniences. The position involves proactive vendor management, timely resolution of facilities issues, and independent management of open tasks. It also includes being the first point of contact for employees and ensuring the office is a welcoming space for guests and new hires. There is an opportunity for growth, including potential involvement in expanding operations to new locations like NYC and London, and contributing to the development of global office experience playbooks.

Requirements

Embody culture of kindness, ambition, optimism, and paranoia.
Take pride in creating welcoming and supportive environments.
Synthesize information and come with a recommendation, not just a summary.
Carry context forward (prior decisions, established patterns, vendor history) without needing reminders.
Know the difference between a decision you can make and one that needs alignment, and act accordingly.
Follow through on straightforward next steps without someone checking in.
Communicate clearly, in person and in writing, and keep people informed of status.
Good taste: notice when something is off, know what great looks like, and care enough to fix it.

Nice To Haves

Experience in enterprise networking.
Experience in a People team or HR function.
Experience in a fast-paced startup environment.

Responsibilities

Keep Workplace Operations running independently.
Manage vendors proactively.
Resolve facilities issues before employees notice them.
Close open items without leadership follow-up.
Ensure the office feels like a place employees are proud to bring guests.
Coordinate repairs (e.g., HVAC).
Plan team events.
Prepare the office for new hires.
Manage multiple tasks simultaneously.
Help build the playbook for scaling office experience and operations globally (for exceptional performers).