Workplace Manager

Clark Construction Group•Mclean, VA

64d•Onsite

About The Position

We are seeking a strategic and hands-on Manager of Workplace to lead the team responsible for our showpiece 130,000+ sq ft office. This role is critical to our success, ensuring our physical workspaces are safe, efficient, productive, and reflective of our company culture. You will be responsible for everything from daily building operations and team leadership to long-term capital improvement planning. The ideal candidate is a proactive problem-solver with strong financial acumen and a proven track record of managing teams and competing priorities.

Requirements

BA in Business, Hospitality, Facilities, or related program, or 8+ years of experience in Workplace Management.
Strong written and verbal communication skills
Intermediate knowledge of building systems, leases, and blueprints
Must be proficient in Microsoft Excel, Word, and PowerPoint
Self-motivated - Has an outgoing personality, ready and able to engage other professionals with diverse experience to build relationships and trust, in pursuit of solving problems.
Problem solver - not afraid to jump in, ask questions, get to the root cause, and solve problems, even without all of the information up front.
Team player - Able to take the lead and influence, while modest enough to act as a role player in some scenarios
Results-oriented - Ability to accurately define a problem and develop solutions to resolve quickly, optimizing for numerous variables
Strong organizational, planning, and project management skills, and the ability to coordinate the activities of various team members when faced with multiple deadlines and competing priorities

Nice To Haves

Experience with COUPA, OfficeSpace, Workday, and Google platforms is a plus

Responsibilities

Track building repairs and maintenance services. Bring a proactive maintenance mindset
Lead day-to-day workplace services, including mail, reception, commissary, transportation, janitorial, and off-site storage with an eye towards efficiency and employee experience.
Respond to escalated and executive work requests for all issues within the building.
Coordinate and grant building access for on-site events, vendors, and deliveries
Curate the client and employee experience in the building
Keep a pulse on events taking place in the building, including property management and other tenant activities.
Be on-call for building emergencies and/or inclement weather.
Act as a trusted advisor for Executive Leadership and maintain interdepartmental relationships to be seen as the "Go-To" leader for office issues.
Promote workplace safety, environmental practices, waste reduction opportunities, sustainability, and energy conservation initiatives
Demonstrate leadership of a mid to large-sized team with a focus on developing team members. Effectively motivate and develop team members.
Build and maintain a productive relationship with on-site Property Management
Manage the Emergency Action Plan, including regular review and revisions of EAP, training of floor wardens, and collaborating with building management and executive leadership on drills
Make sure our emergency response equipment is up to date and in compliance with all AHJs
Ownership of the Floor Warden program and office communications.
Oversee and be responsible for repairs and any planned capital improvement projects for the facility.
Contribute to the development and implementation of new and existing workplace technology products and services
Oversee financial operations, including vendor management, cost accounting, variance reporting, and G&A expense control. Develop and present business cases and financial reports to support strategic decision-making.
Manage the McLean office space planning needs, including new hire seating, summer associate program, and space planning for small and large-scale team moves.
Analyze and report on portfolio and occupancy metrics to contribute to the company's business and real estate strategy.
Manage the logistics of flex desks and other flexible seating arrangements.
Other duties as assigned.