Workplace Management System Administrator

Compass Group•Gaithersburg, MD

20d

About The Position

ESFM, the corporate facilities management (FM) division of Compass Group USA, is a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA) and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services for clients, offering solutions in Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions, and Managed Services. This model aims to provide a consistent hospitality experience, boosting employee engagement and productivity for clients in life sciences, technology, oil & gas, and manufacturing. The Integrated Workplace Management System Administrator is responsible for the strategy, operation, and optimization of the organization’s Integrated Workplace Management System (IWMS). This role ensures the accuracy of real estate, space, maintenance, sustainability, and capital project data to facilitate informed decision-making and efficient workplace operations.

Requirements

AutoCAD
FM Systems
SQL
SQL Reporting Writing (SSRS)

Responsibilities

Administrator for systems (Pinpoint and SC Logic).
Define IWMS vision, roadmap, data standards, and governance; align system capabilities with real estate, facilities, IT, finance, EHS, and sustainability objectives.
Own configuration, role-based access, integrations, environments, upgrades, and vendor management; maintain security, compliance, and performance.
Establish data models, master data controls, validation rules, and audit processes; ensure data quality for locations, assets, space, leases, work orders, and projects.
Map and optimize workflows (space planning, moves, maintenance, service requests, lease management, capital projects), embedding KPIs and SLAs.
Develop dashboards and reports for occupancy, utilization, maintenance KPIs, lease obligations, energy and sustainability metrics, and project performance.
Partner with Real Estate, Facilities, IT, HR, Finance, EHS, Security, and Site Operations; manage change, communications, and training programs.
Support space inventory, stacking plans, moves/adds/changes, reservation systems, wayfinding, and utilization analytics.
Provide helpdesk oversight and end-user training for systems.
Tests systems during upgrades/program changes.
Performs other duties as assigned.