Workplace Investigator (Hybrid)

Stanford Health Care • Palo Alto, CA

9d • $67 - $88 • Hybrid

About The Position

The Workplace Investigator conducts thorough and impartial investigations into allegations of workplace misconduct at Stanford Health Care. Reporting to the Manager of Workplace Investigations, this role handles complex and sensitive matters while maintaining confidentiality, objectivity, and compliance with applicable standards and protocols throughout the investigative process.

Requirements

• Bachelor's degree required, preferably in Human Resources, Business, Psychology, or Criminal Justice.
• 5-7 years of experience in workplace investigations, employee relations, human resources, compliance investigations, or related field required.
• Working knowledge of California employment laws and regulations related to workplace investigations and employee rights.
• Demonstrated ability conducting sensitive workplace investigations involving discrimination, harassment, or other complex employee relations issues.
• Strong interviewing skills with ability to establish rapport, ask effective questions, and maintain objectivity.
• Excellent analytical skills with ability to evaluate evidence, assess credibility, and reach well-reasoned conclusions.
• Superior documentation and report-writing skills with attention to detail and accuracy.
• Strong interpersonal skills with ability to handle sensitive situations with tact, diplomacy, and professionalism.
• Ability to manage multiple cases simultaneously while adhering to established timelines and quality standards.
• Demonstrated ability to maintain confidentiality and exercise sound judgment in handling sensitive information.
• Effective communication skills for explaining process, findings, and recommendations to stakeholders at various levels of the organization.

Nice To Haves

• Experience in a healthcare setting and/or unionized environment preferred.
• Professional certifications in workplace investigations, human resources (SHRM- CP/SHRM-SCP, PHR/SPHR) preferred

Responsibilities

• Plans and conducts comprehensive workplace investigations involving allegations of discrimination, harassment, retaliation, policy violations, and other misconduct in accordance with established protocols and legal requirements.
• Develops investigation plans, conducts thorough interviews with complainants, respondents, and witnesses, and collects relevant documentation and evidence while maintaining appropriate confidentiality and sensitivity.
• Prepares formal investigation reports with factual chronologies, evidence summaries, credibility assessments, policy analysis, and well-reasoned findings that can withstand scrutiny and potential legal challenges.
• Creates and maintains detailed case files, evidence logs, interview notes, and investigation documentation according to established standards and in alignment with organizational and legal requirements.
• Identifies and flags potential legal issues that arise during investigations and works with the Manager of Workplace Investigations and Office of General Counsel to address complex or high-risk situations.
• Collaborates with leaders, managers, and HR partners to identify root causes of workplace issues and provides recommendations for corrective action, process improvements, and preventative measures.
• Tracks and monitors assigned cases to ensure timely completion according to established metrics and provides regular status updates to the Manager of Workplace Investigations.
• Develops and delivers training for leaders and departments on complaint intake, documentation, retaliation prevention, respectful workplace expectations, and the organization’s investigation process.

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level