Workplace Facilitator (Trainer)

MidFirst Bank • Oklahoma City, OK

7d

About The Position

Midland Mortgage Training, a division of MidFirst Bank, designs, develops, and delivers high-quality learning experiences that enable employee growth, strengthen leadership capability, and support business performance. Our team partners closely with the business to create meaningful, learner-centered solutions that make a real difference, from a new employee’s first days to a leader’s continued development. The Workplace Facilitator (Trainer) plays a critical role in shaping the employee learning experience by delivering engaging instructor-led training and contributing to the development and deployment of impactful curriculum. This role serves as a visible ambassador of MidFirst Core Values and helps ensure learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.

Requirements

• 3 years’ experience facilitating training classes - new hire, on-the-job, manager, interpersonal skills, etc.
• Bachelors degree in Adult Education or related field
• Demonstrated experience with Learning Management Systems
• Ability to build strong relationships at all levels within the organization to ensure transfer of training
• Strong project and time management skills
• Advanced verbal and written communication skills

Nice To Haves

• Experience in financial services preferred but not required

Responsibilities

• Facilitates instructor-led classroom and virtual training for a wide range of audiences, including new employees, experienced individual contributors, and people leaders.
• Delivers dynamic, interactive learning experiences that promote engagement, retention, and real-world application while creating an inclusive, learner-focused environment.
• Adapts facilitation techniques to meet the needs of diverse audiences, roles, and learning modalities.
• Contributes to the design, development, and continuous enhancement of instructor-led training curriculum, including facilitator guides, participant materials, and job aids.
• Partners with Midland Training team members and key stakeholders to align content with business priorities, learning objectives, and MidFirst standards.
• Supports successful deployment by ensuring materials are accurate, current, and ready for effective delivery, and provides feedback from facilitation experience to continuously improve course quality and learner impact.
• Consistently exemplifies MidFirst Core Values through professionalism, integrity, respect, and collaboration.
• Demonstrates a learner-first mindset and a strong commitment to excellence in facilitation, curriculum development, and daily interactions.
• Serves as a role model for engagement, accountability, and continuous learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level