Workplace Experience Coordinator
About The Position
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. This Full-Time position may require weekend, holiday, daytime, and/or evening hours. This role will be required to be in-office 5 days per week to ensure cross functional collaboration.
Requirements
- 1 - 3 years of experience in workplace operations, office/facilities management, hospitality, or employee experience programs (corporate or high-growth customer service environment a plus).
- Strong customer service orientation with a hospitality mindset and the ability to create a welcoming workplace environment.
- Excellent communication skills (verbal, written, and interpersonal) with the ability to collaborate effectively across teams and levels of the organization.
- Strong organizational and project management skills, with the ability to manage multiple tasks, prioritize effectively, and adapt to changing priorities.
- Demonstrated problem-solving skills and the ability to use sound judgment when addressing facility or employee-related issues.
- Proficiency in workplace software and tools, such as JIRA, Microsoft Office Suite, Google Workspace, or facilities management systems.
- Knowledge of health, safety, and emergency protocols (e.g., OSHA, fire safety, first aid/CPR certification preferred).
- Ability to manage vendor relationships and oversee service delivery (janitorial, catering, property management, etc.).
- Ability to maintain confidentiality with sensitive employee and organizational information.
- Flexibility to work overtime, weekends, or after hours for office moves, events, or building emergencies.
- Must be able to lift and move up to 50 pounds when required.
- A Passion for live events, culture, and creating a best-in-class workplace experience is a must!
Responsibilities
- Ensure office, common areas, and conference/meeting rooms are clean, organized, and fully operational, while monitoring and replenishing supplies in the kitchen, breakroom, and copier/workrooms.
- Monitor and respond to facilities requests in the work order system (JIRA) to ensure tickets are resolved promptly.
- Assist with desk moves and minor facilities projects as directed.
- Coordinate with property management for building access, conference center requests, fire and safety training and drills.
- Assist with onboarding and facilities new hire orientation (safety briefing, office tour, etc.).
- Assist with coordination and logistics for events such as social hours, team member events, company-wide all-hands meetings, off-sites,, etc.
- Coordinate building janitorial services and maintenance requests.
- Additional tasks and projects as assigned.
Benefits
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
- Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
