Workplace Experience Coordinator

AlphaSights • New York, NY

3h • Onsite

About The Position

AlphaSights is looking for an organized, enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office in New York. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.

Requirements

• 0-1 years of administrative, office management, hospitality, or facilities coordinator experience.
• Customer-service mindset with a genuine passion for creating exceptional in-office experiences.
• Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail.
• Ability to think on your feet and not become easily flustered or overwhelmed.
• Strong interpersonal and communication skills, and the capacity to build positive working relationships across function and seniority level.
• The ability to manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments.
• Ability to perform physical requirements of the role including lifting and carrying up to 40 pounds, standing or walking for hour long events, and using stairs
• Excellent written and verbal communication.
• Fluency in English is essential.

Responsibilities

• Drive all Front of House and reception desk operations Monday - Friday, during hours of 08:00 AM-6:00 PM; greet and provide general support to all visitors and staff; offer optimum hospitality service and professionalism.
• Maintain office efficiency, including: answering and coordinating incoming calls and emails; procuring, receiving, and tracking resources; processing and sending outbound mail; sorting and distributing incoming mail / packages.
• Support with planning in-house or off-site activities, socials, and celebrations for employee engagement, marketing, and talent attraction; assist in sorting all event details from inception to execution, (i.e. catering, space setup, etc).
• Perform ad-hoc tasks, including running errands, providing carrier service, and assisting with the setup, breakdown, and clean-up of company parties and events including furniture reconfiguration.
• Maintain an efficient inventory system of office supplies, company branded swag, and kitchen consumables; track accurate par levels for replenishment while maintaining a cost-effective focus.
• Conduct routine facility inspections, seeking deficiencies with furniture, equipment or appliances and troubleshooting or remedying as appropriate.
• Oversee daily office tidiness and organization to ensure an aesthetically pleasing and welcoming environment.
• Assisting with vendor and visitor management to ensure seamless experiences for members of the office.
• Support core office operations, including onboarding and offboarding processes, client gifting initiatives, and building access coordination.
• Understand and enforce business travel policy and assist employees with business travel booking via the travel management platform.
• Identify opportunities to improve front-of-house, office, and workplace processes to enhance efficiency and employee experience.
• Working with the Workplace Experience team to brainstorm and execute on new initiatives for the company.

Benefits

• Expected total compensation is $70,000 (hourly rate $26.92)
• 17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day
• Competitive medical, dental and vision insurance
• 401(k) match – 4% of your total compensation matched dollar-for-dollar
• Prime midtown office with state-of-the-art amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed