Workplace Ambassador

Pyramid Global Hospitality•New York, NY

4d•$30 - $32•Onsite

About The Position

Pyramid Global Hospitality is seeking a Workplace Ambassador for a corporate office setting, offering an unparalleled hospitality experience. This role combines office management, meeting & event services, and guest service, all while supporting employees within a "People First Culture." The ideal candidate is passionate about hospitality, possesses a "be the difference" mindset, professional polish, strategic thinking, and operational efficiency. The company emphasizes a positive work-life balance and offers comprehensive benefits, 401k matching, and learning opportunities.

Requirements

1 year of customer service, hotel, or similar experience preferred.
Experience in the hospitality industry preferred.
Excellent computer software knowledge of Microsoft Office Suite.
Exceptional organizational skills.
Exceptional communication skills; written and verbal.
Outstanding people building and relationship skills.
High School Diploma or equivalent.

Responsibilities

Supports the day-to-day operations of meetings and events.
Manages daily office/desk space reservations and logistics.
Serves as the first impression and point of contact for employees, visitors, and vendors.
Acts as a liaison between Paramount group contacts and Pyramid Global Meeting & Event Managers.
Greets all guests and escorts them to respective locations.
Serves as the Employee Workspace liaison and provides support.
Books Workspace.
Provides employee guidance for office tickets related to A/V and facilities.
Works closely with Meeting & Event Managers and assists in executing events.
Acts as a liaison between meeting managers, AV and technical support, food vendors, and the Paramount group contact.
Provides information and resources to meeting attendees, assists with copies, signage, receiving, shipping, and tracking packages.
Walks meeting and event spaces, reports maintenance, housekeeping, and other needs, and follows up to ensure resolution.
Follows up with all change requests to ensure accuracy and operational communication.
Is knowledgeable in basic A/V and IT functions to report challenges.
Uses internal systems to monitor desk/office space occupancy, logistics, and usage.
Ensures meeting and office/desk spaces are cleaned and ready prior to arrival according to defined standards.
Provides administrative support as needed to the general manager and meeting and event managers.
Collaborates with Pyramid Global leaders to develop and support employee programs and special offerings.
Maintains effective communication and positive relationships with all operating departments.
Maintains par office supplies and conducts monthly inventory.