Workplace Advisory Manager

Avanade Company•Dallas, TX

4d•Hybrid

About The Position

Want to drive customer value with AI and turn your ideas into human impact? At Avanade, we partner with clients to accelerate value by being ambitious, imaginative – and fast. We believe “big” and deliver personally. We relentlessly challenge, encourage, support our client partners and each other. As the strategic and experience consulting arm of Avanade, our Advisory & Experiences practice ensures enterprise technology investments deliver real business results. We combine deep Microsoft expertise with strategic vision and human understanding to transform how organizations apply technology to accomplish their goals. Our approach is comprehensive yet practical: we develop strategies rooted in business objectives, design systems that humans actually want to use, and enable our clients to implement real solutions that drive measurable outcomes—from operational efficiency to productivity gains, sustainable growth, and breakthrough innovation. Within Workplace Advisory, we guide clients through large-scale workforce transformation efforts, employee experience strategies, and successful AI governance and adoption, helping them realize the full value of their Microsoft technology investments. Our consultants align stakeholders around a shared transformation vision, desired workforce experience, recommended operating model, and tailored AI change strategy, that is executed to drive sustained adoption for our clients. We measure what matters—tracking progress, surfacing insights, and adjusting strategies to ensure lasting impact. Microsoft is our medium, and we are masters of our craft—bringing unmatched product knowledge, strategic insight, and human-centered delivery to every engagement.

Requirements

Demonstrated experience in management consulting, preferably with a global firm.
Minimum 8 -10 years in client-facing change management roles, with at least 2 years leading A transformation programs with governance and change management elements.
Deep expertise and project experience with Microsoft 365 Copilot, including large-scale rollouts
Expertise in key business functions to translate AI adoption efforts into function focused AI adoption efforts
Experience integrating AI tools and agents (e.g., Microsoft Copilot) into change management delivery.
Proven ability to lead cross-functional teams and manage complex stakeholder landscapes.
Strong analytical skills with experience using data to inform and measure change impacts.
Exceptional verbal and written communication skills, including executive-level storytelling and facilitation.
Comfortable navigating complex, matrixed environments and working across business and technical domains.
Demonstrated ability to apply design thinking and human-centered approaches to change planning.
Proficient in Microsoft Office Suite and experienced with broader Microsoft ecosystem tools.
Contribute to business development and expand Avanade’s presence with existing clients.
Willingness to travel within North America (up to 50–75%).

Nice To Haves

Advanced degree or MBA
Certifications in change management methodologies (e.g., Prosci)
Certifications in M365 and AI fundamentals (i.e., Power Platform, Copilot)

Responsibilities

Lead and oversee the delivery of strategic AI governance, change management, and adoption efforts for AI transformation programs, with a strong focus on Copilot, Copilot Studio and Cowork.
Develop and implement agentic governance strategies, enterprise change strategies, communication plans, and training programs tailored to AI transformation needs.
Manage and mentor consultants and workstream leads across multiple client engagements.
Drive stakeholder alignment and engagement across business and technical teams, including executive-level sponsors.
Define and operationalize agentic governance programs that drive real business impacts.
Partner with program leadership to ensure AI governance and adoption is integrated into delivery plans and aligned with business outcomes.
Guide clients in the adoption of emerging technologies, including Microsoft Copilot, Copilot Studio, and Cowork, as part of transformation programs.
Lead the creation and refinement of AI adoption methodologies, tools, and assets to support scalable delivery.
Contribute to business development efforts by shaping workforce transformation strategies in proposals, solutioning, and client conversations.
Build trusted relationships with client stakeholders to support program success and long-term transformation.
Apply design thinking and human-centered approaches to change planning and solution design.
Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs.
Promote a culture of continuous learning, experimentation, and innovation within the OCM team.