Workload Efficiency Manager

Flightline Support Group•Rahway, NJ

1d•$70,000 - $70,000•Onsite

About The Position

We are seeking a highly experienced Workload Efficiency Manager to oversee all aspects of operational workflow planning, task allocation, and performance monitoring to maximize team productivity, improve operational efficiency, eliminate unnecessary waste, and promote sustainable workloads that prevent employee burnout. Evaluate daily processes, assess team capacity and resource availability, establish task priorities, monitor project milestones, and perform thorough data validation to ensure the accuracy and integrity of system entries. Execute supervisory responsibilities in accordance with company policies, established procedures, and all applicable laws and regulations.

Requirements

Working knowledge of commercial airline aircraft routing and systems that handle those activities.
Some knowledge of aircraft maintenance processes and procedures.
Must be able to attain an airport security badge during the hiring process and maintain an active badge for the duration of employment, without lapse at any time.
Must maintain a valid driver's license for at least 1 full year, preferably 5 full years, with a clean driving record.
Must maintain a valid driver's license for the duration of employment without lapse.
Must pass all airport required driver training to be able to drive on the airfield.
Must pass a driving evaluation by Flightline Support Group LLC.

Responsibilities

Oversee all aspects of operational workflow planning, task allocation, and performance monitoring.
Maximize team productivity, improve operational efficiency, eliminate unnecessary waste, and promote sustainable workloads.
Evaluate daily processes, assess team capacity and resource availability, and establish task priorities.
Monitor project milestones and perform thorough data validation to ensure accuracy and integrity of system entries.
Execute supervisory responsibilities in accordance with company policies, established procedures, and all applicable laws and regulations.
Follow and enforce all company policies and procedures.
Assess current day-to-day operations and processes to spot bottlenecks and inefficiencies.
Evaluate team bandwidth and skill sets to ensure work is distributed fairly and realistically (often targeting around 80% capacity to avoid over-allocation).
Categorize tasks into high-value critical work, routine maintenance, or delegable items.
Use dashboards, Gantt charts, and time-tracking data to monitor project milestones and deadlines.
Review, check, and compare incoming records, work orders, or completed tasks against source documents to ensure system entry is correct.
Audit workflow progress, tools, and operational materials to verify efficiency and ensure that specifications are met.
Work closely with training activities necessary for current operations, future openings, and process transitions.
Ensure internal and external requirements are followed, and all administrative products and services are performed to standard.
Promote, initiate, and conduct effective communication between departments, groups, and individuals to emphasize the company’s commitment to productivity and quality.
Organize and oversee the appropriate use of software, facilities, and materials needed to accomplish work tasks.