Working Supervisor

Saputo•Newington, CT

About The Position

The Working Supervisor is an integral, hands-on member of the operations team in a 24/7 manufacturing facility. This highly technical position is responsible for maintaining efficiency and productivity, supporting product quality, and providing guidance and technical assistance to employees. The supervisor assigns tasks during downtime, serves as a role model, and works with team members to meet established goals. The role requires troubleshooting knowledge of homogenization and pasteurization equipment, pumps, valves, controls, fillers, and packaging-line machines. The Working Supervisor helps ensure that processing and filling areas meet housekeeping, GMP, sanitation, quality, safety, regulatory, and customer standards. This includes overseeing equipment cleaning, production and packaging quality, changeovers, documentation, training, continuous improvement, and line performance. The role also supports employee development and promotes the company’s values and safety programs.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in food manufacturing; dairy food manufacturing experience is preferred.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Familiarity with Good Manufacturing Practices.
  • Experience leading and following safety and security policies and procedures.
  • Strong math skills.
  • Strong technical skills, including the ability to operate and understand equipment controls, touch panels, and mechanical operations.
  • Proficiency in Microsoft Office Suite and computer-based applications.
  • Ability to follow sanitation and quality policies and procedures and report and follow through on deficiencies.
  • Strong organization, prioritization, and attention-to-detail skills.
  • Ability to work as a team player and leader across multiple functions and disciplines.
  • Ability to select, lead, coach, influence, motivate, develop, engage, and retain employees.
  • Ability to understand cost containment and continuous improvement principles.
  • Shift flexibility for a hands-on role supporting a 24/7 operation, including days, swing, or night shifts and weekends; workdays and shifts may change to cover absences, downtime, or events such as audits.
  • Ability to work in a manufacturing environment with noise and changing hot, wet, cold, or humid temperatures, and to stand, walk, bend, stoop, climb stairs, and maneuver around equipment throughout a shift.
  • Ability to work with chemicals while wearing personal protective equipment and following approved chemical-handling procedures.
  • Ability to lift up to 40 pounds frequently without assistance and lift more than 50 pounds with assistance.
  • Good visual acuity, including the ability to see and differentiate colors.
  • Ability to work in noise exceeding 85 dB while using hearing protection.

Nice To Haves

  • Advanced quality or food safety training and/or certifications.
  • Experience with SAP.

Responsibilities

  • Assign tasks to employees during downtime to support productivity and product quality.
  • Maintain housekeeping and GMP standards in processing and filling areas.
  • Ensure fillers and related equipment, including tanks and lines, are cleaned according to established standards through CIP and manual exterior cleaning.
  • Ensure product batches meet quality specifications and are homogenized and processed to regulatory and customer requirements.
  • Ensure finished packages meet plant and customer requirements for container integrity and coding, and complete GMP inspections.
  • Oversee changeovers and provide guidance and technical assistance to minimize downtime and maintain efficient operations.
  • Verify production documentation is complete and accurate.
  • Perform root cause analysis to establish preventive measures for downtime, and apply continuous improvement techniques and methodology.
  • Communicate with others and assist in keeping all lines operating to standard and meeting OEE expectations.
  • Support new-hire operator training, document training, and conduct training follow-up.
  • Review SOPs and procedures to ensure they are current and followed.
  • Review rework inventory as needed and communicate findings to the Supervisor.
  • Promote safety programs and policies to reduce safety incidents and near-misses.
  • Train and instruct employees on production and equipment standards and processes.
  • Comply with federal, state, and local dairy food regulations.
  • Adhere to the Saputo code of ethics and apply Saputo values.
  • Work professionally with coworkers and personnel from other departments.
  • Perform other duties as required by management.
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