Workfront Operations Manager

U.S. Bank • Minneapolis, MN

8d • Hybrid

About The Position

Serve as the primary administrator for Adobe Workfront, including user setup, access levels, permissions, and license management. Configure and maintain project templates, workflows, custom forms, request queues, portfolios, programs, and groups. Perform regular system audits to ensure data integrity, compliance, and alignment with organizational standards. Assist with designing and standardizing workflows that reflect business processes. Enforce governance standards for project setup, naming conventions, reporting, and intake processes. Drive continuous improvement by evaluating user feedback and adjusting configurations to improve adoption and efficiency Own and administer the Workfront request queue ensuring that all requests are triaged and prioritized according to urgency, capacity and business line goals Build project timelines, task dependencies and milestones Continuously look for opportunities to automate and improve efficiency Build automations using Fusion Document and maintain standard operating procedures The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Requirements

• Master's degree, or equivalent work experience
• 10 or more years of experience in project management activities
• Familiarity with the end-to-end marketing experience (strategy, copy, design, compliance, technical)
• Minimum of 3 years experience working in Workfront including Fusion
• Excellent verbal and written communication and interpersonal skills.
• Experience in a highly regulated industry a plus
• High level of attention to detail
• Experience working with multiple stakeholders in a fast-paced, deadline driven environment

Responsibilities

• Serve as the primary administrator for Adobe Workfront, including user setup, access levels, permissions, and license management.
• Configure and maintain project templates, workflows, custom forms, request queues, portfolios, programs, and groups.
• Perform regular system audits to ensure data integrity, compliance, and alignment with organizational standards.
• Assist with designing and standardizing workflows that reflect business processes.
• Enforce governance standards for project setup, naming conventions, reporting, and intake processes.
• Drive continuous improvement by evaluating user feedback and adjusting configurations to improve adoption and efficiency.
• Own and administer the Workfront request queue ensuring that all requests are triaged and prioritized according to urgency, capacity and business line goals.
• Build project timelines, task dependencies and milestones.
• Continuously look for opportunities to automate and improve efficiency.
• Build automations using Fusion Document and maintain standard operating procedures.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees