Workforce Program Specialist

Palm Beach State College•Lake Worth, FL

48d

About The Position

Responsible for recruitment, outreach, and advising for workforce programs. Tracks and monitors student progress and ensures compliance with program guidelines. Develops and maintains community relationships to support the placement of students in jobs for their respective programs. This is a grant funded position. Continued employment is contingent upon grant funding.

Requirements

Bachelor’s degree
One year of related experience
Knowledge of: Microsoft Office Professional or similar application
Skilled in: Attention to detail while maintaining effective time and task management
Resolving conflicts between individual needs and requirements of the organization
Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Gain the confidence and respect of diverse stakeholders in order to work effectively and build relationships of trust
Regular physical attendance required
Must complete FERPA training within 30 days of employment
Some periods throughout the year will require extended work hours including nights, weekends, and college closures
Requires travel between campus locations
Valid Florida driver’s license
Reach and grasp objects
Stoop, bend, kneel, crouch, or crawl
Stand for extended periods of time
Use of video display terminal
Use of manual dexterity and fine motor skills
Communicate information orally and in writing
Receive and understand information through oral and written communication
Proofread and check documents for accuracy
Operate a motor vehicle

Responsibilities

Qualifies, registers, and monitors students in workforce programs.
Advises students as to course of study, particular course offerings, necessary testing, and prerequisites.
Assists students with program or course selections, assignments, scheduling, and placement.
Assists students with job placement and applications for licensure.
Follows up with students post-graduation to track and maintain employment records.
Administers activities associated with the recruitment and selection of students, including in-person and online information sessions.
Researches and identifies potential employers and job opportunities.
Administers employer outreach and builds and maintain relationships with community partners.
Identifies and investigates roadblocks to student success within the program and resolves or escalates as necessary.
Prepares required reports for various internal and external requests.
Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
Advises students on college related matters.
Maintains current knowledge of field or profession.
Travels to training workshops, conferences, meetings, and professional events outside of college locations, as needed.
Performs other job-related duties as assigned.

Benefits

Tuition fee waiver at PBSC
Tuition reimbursement
Degree recognition award
Educational leave
Public Service Loan Forgiveness institution
Medical, dental, vision, disability, life insurance, parental leave, and more.
Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
Potential remote or hybrid opportunities
Wellness programs, and apps related to stress management, nutrition, meditation, and more.
Leadership programs, professional learning workshops, and more.
State retirement plan options and voluntary 403(b) and 457 plans.