Workforce Planning Manager #1510

Haldren Group•Fort Myers, FL

9d•$75,000 - $95,000

About The Position

On behalf of our client, we are searching for an accomplished and methodical Workforce Planning Manager to strengthen a vibrant operations team. This is a key appointment, with ownership of the entire scheduling operation, responsibility for keeping coverage at the right level, and a mandate to push operational effectiveness higher across the organization. The candidate who stands out will have a clear history of mastering demanding scheduling setups, leading people, and putting in place the systems and processes that help a business hit its targets. If solving operational logistics energizes you and you take pride in keeping everything running without a hitch, our client would be glad to hear from you.

Requirements

A bachelor's degree in Business Administration, Operations Management, Human Resources, or a related area, or equivalent professional experience
Demonstrated time spent in a scheduling, workforce management, or operations supervisory role
Capability with scheduling software and workforce management systems, for instance Kronos, UKG, When I Work, or similar tools
Excellent communication and relationship-building skills, enabling you to operate well with people at every tier of the business
Robust analytical and problem-solving talent, with a knack for drawing meaning from data and deciding accordingly
A dependable record of handling competing demands and performing strongly in a high-tempo environment
Thorough attention to detail and a steady commitment to accuracy when keeping records and producing reports
Capable use of the Microsoft Office Suite, with Excel applied to data analysis and reporting

Responsibilities

Take the lead on attendance tracking, time-off requests, and shift changes, recording each one precisely in the scheduling platform
Stand as the first point of reference for scheduling matters raised by employees and management alike
Create, administer, and keep refining scheduling systems and processes to keep them fit for operational purpose
Study workforce figures, forecast what scheduling will require, and head off gaps or conflicts before they surface
Set up and maintain staff schedules across a range of departments or sites, holding coverage steady at every hour
Collaborate closely with department leaders so that scheduling supports production goals, service levels, and company priorities
Guide and develop the scheduling team, supplying direction, training, and regular performance feedback
Identify ways to streamline the process and roll out improvements that boost scheduling efficiency
Prepare scheduling reports and present the findings and recommendations to senior management
Uphold compliance with the relevant employment laws, company policies, and any collective bargaining agreements in force