Workforce Planning Analyst

Boys Town • Omaha, NE

1d • Onsite

About The Position

Leads workforce planning and staffing optimization initiatives across multiple departments and service settings, including 24/7 operations. Analyzes workforce trends, develops strategic staffing models, and provides operational recommendations to leadership to ensure efficient deployment of personnel resources. Exercises independent judgment in forecasting labor needs, evaluating staffing effectiveness, and implementing workforce solutions that support organizational objectives, regulatory compliance, and quality service delivery.

Requirements

• Ability to interpret complex workforce data and formulate strategic recommendations.
• Ability to exercise discretion and independent judgment in workforce planning decisions.
• Knowledge of labor management principles, workforce optimization methodologies, and operational planning.
• Ability to influence decision-making and build collaborative relationships with leaders across the organization.
• Bachelor's degree in Business Administration, Human Resources, Healthcare Administration, Data Analytics, or a related field; or equivalent combination of education and experience.
• Minimum of 3 years of experience in workforce planning, staffing coordination, scheduling, or call center operations.
• Demonstrated experience analyzing workforce data and developing staffing recommendations that influence operational decision-making.
• Participation in on-call or after-hours support as needed required.

Nice To Haves

• Experience in healthcare, behavioral health, or social service environments preferred.
• Supervisory or project management experience preferred.

Responsibilities

• Develops and oversees short- and long-range workforce planning strategies by analyzing staffing trends, operational metrics, service demands, and organizational priorities.
• Designs, implements, and continuously evaluates staffing models and scheduling methodologies to maximize workforce efficiency and support organizational goals.
• Exercises independent judgment in determining staffing recommendations and resource allocation to address changing operational needs and service demands.
• Analyzes workforce data, labor utilization, overtime, turnover, vacancy trends, and staffing expenditures; provides leadership with recommendations to improve workforce effectiveness and cost management.
• Develops and presents workforce planning reports, dashboards, and executive-level analyses that support strategic decision-making.
• Leads workforce planning initiatives and process improvement projects, including the development of policies, procedures, training materials, and implementation strategies.
• Serves as a subject matter expert on staffing operations, scheduling practices, and workforce planning methodologies.
• Consults with operational leaders to identify staffing challenges, evaluate workforce needs, and implement effective staffing solutions.
• Provides oversight of staffing system administration, scheduling processes, and workforce planning tools to ensure operational effectiveness and compliance.
• Conducts audits of staffing and timekeeping data to identify trends, discrepancies, and opportunities for process improvement.
• Supports talent acquisition and workforce development initiatives through participation in recruitment planning, candidate evaluation, and workforce pipeline strategies.
• Develops and delivers training programs related to staffing practices, scheduling procedures, workforce planning tools, and operational processes.
• Provides guidance and decision support regarding workforce deployment and staffing contingencies.
• Participates in rotating on-call responsibilities.

Benefits

• Reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location for employees and their dependents enrolled in medical benefits.
• Low to zero-dollar co-pays on certain maintenance drugs.
• No cost mental health visits to an in-network provider.
• Generous match on their 401K or 401K Roth account.
• Tuition reimbursement.
• Parenting resources from experts.
• Professional development opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level