Workforce Management Scheduler - Phlebotomy

Quest DiagnosticsGilroy, CA
Onsite

About The Position

The Workforce Management Scheduler - Phlebotomy is responsible for handling staff callouts, coordination, and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately. This role involves importing optimal schedules into systems, assigning employees to locations/shifts, managing daily absences, and coordinating float coverage. The position also requires coding employee absences, tracking attendance trends, ensuring breaks and training times are entered, and collaborating with supervisors to minimize overtime. Additionally, the scheduler will monitor patient wait times and appointment availability, adjusting staffing as needed.

Requirements

  • High school diploma or equivalent.
  • Strong knowledge/proficiency of staffing tools
  • Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)
  • Ability to prioritize, plan and organize
  • High School Diploma or Equivalent (Required)
  • Travel Required

Responsibilities

  • Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources.
  • Manages daily absences and coordinates float coverage to fill uncovered shifts.
  • Codes employee’s absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors.
  • Ensure breaks, lunches and training time is appropriately entered into the schedules.
  • Works closely with supervisors/managers on weekday & Saturday rotations to minimize Overtime.
  • Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.
  • Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate.

Benefits

  • Day 1 Medical
  • supplemental health
  • dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program
  • Blueprint for Wellness® healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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