Workforce Engagement Generalist

Wycliffe Bible Translators USA • Orlando, FL

2d • $57,910 - $66,597 • Onsite

About The Position

At Wycliffe Bible Translators, your work is more than just a job. As a workforce engagement generalist, you’ll be responsible for initiating, developing, and maintaining resources that serve and engage people towards service in Bible translation. Your contributions will play a pivotal role in implementing successful plans that inspire, invite and grow the engagement of present and future staff in God’s global mission. Together with the senior director and workgroup members, you’ll contribute to numerous print and digital strategies, using your communication, marketing, analytical, creative and strategic thinking skills in employer branding, internal communications and staff learning to advance Wycliffe’s mission. You’ll cultivate, nurture and strengthen relationships with other Wycliffe departments and GWS teams through effective day-to-day management of projects and resources. Additionally, you’ll help ensure GWS content reflects our organizational/team ethos while remaining responsive to internal and external partners to attain greater missional effectiveness. You’ll partner with Global Workforce Services (GWS) leadership and other GWS team members to: Facilitate functions within the workgroup. Shepherd and steward GWS resources to further Wycliffe USA’s strategic priorities, principles and objectives. Actively participate in GWS team engagements to optimize team culture, cohesion, performance and outcomes. Facilitate functions within the Innovation Workgroup. Global Workforce Services (GWS) supports Wycliffe by attracting, retaining, resourcing and supporting a diverse workforce dedicated to advancing Bible translation. Together, we support the full lifecycle of staff, volunteers, interns and contractors — ensuring they are well-equipped, strategically placed and deeply connected to our mission. Our team cultivates a workplace that reflects biblical values, supports human flourishing and drives operational excellence across personnel and HR functions. GWS focuses on workforce mobilization and placement, staff experiences and relations, benefits and resources that support staff engagements in the mission. Whether walking alongside staff and leaders, managing essential systems or launching innovative solutions, our shared goal is to foster a thriving, mission-aligned workforce that helps accelerate Bible translation around the world.

Requirements

• Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
• Work well within your team by demonstrating Christ-like maturity and humility that gives appropriate credit to others where it is due. Be willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.
• Willing to adapt to changing policies and procedures and to recommend better ways of accomplishing the task when appropriate. Shows initiative to complete tasks and creatively problem-solve with a second-mile attitude.
• Adapts to changes in the work environment (including diverse individuals or groups), changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
• Works well with people, focusing on solving conflict using biblical principles, listening well to others, using emotional intelligence, and developing God-honoring relationships. Accepts feedback and responsibility for own actions and follows through on commitments. Promotes positive people skills and a service-focused culture among staff by establishing customer service standards, providing training, monitoring customer satisfaction, and fostering healthy working relationships.
• Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.
• Understands the importance of confidentiality and works in a manner that maintains the highest level of trust with customers, staff and colleagues.
• Effective at relationship-building with the ability to partner effectively within the department and with other directors and global teams. Works comfortably in both mono- or cross-cultural situations, winning cooperation through awareness and sensitivity to people's needs.
• Effective verbal and written communication skills with the ability to communicate ideas and win favor. Strong interpersonal skills in relating to people at all levels of positions and diverse backgrounds. Ability to relate well to others personally and professionally, easily building and maintaining relationships within the GWS team and other departments.
• Ability to manage complex projects and staff responsibilities between multiple teams/departments while prioritizing and meeting deadlines to produce quality results under pressure. Executes projects with acute attention to detail and follow-through.
• Exceptional analytical and problem-solving skills, with accuracy and attention to detail. Demonstrates good judgment with strong decision-making skills.
• Able to work autonomously and make independent decisions. High-energy self-starter, driven to achieve results. Seizes opportunities to enhance organizational performance.
• Working knowledge of the standard Microsoft Office suite and proficient with Google applications. Familiar with web-conferencing systems, Zoom experience preferred. Ability to conduct internet research and learn new software as needed. Familiar with Canva, social media platforms (organic and paid) and email marketing platforms.
• Bachelor’s degree plus three years of experience in marketing or communications; or an equivalent combination of education, training, and experience (including branding, UI/UX and content design).
• Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
• Identify with and participate in a church and proactively seek to grow your faith in Christ.
• Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).
• Actively participate in corporate prayer and devotional times.
• Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe.
• Agree to abide by Wycliffe’s ethics, behavior and conduct standards at all times.
• Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.
• Actively incorporate your faith in Christ, as well as Wycliffe’s beliefs and core values, in all aspects of your daily work.
• Faithful in following Christ. (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people.
• Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork.
• Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively.
• Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God’s work, stewarding His resources responsibly with urgency and excellence.
• Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes.

Nice To Haves

• Graphic design experience preferred.
• Ministry experience preferred.

Responsibilities

• Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
• Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
• Live out the conviction that “work flows through relationship” by passionately “loving God and loving people” through word and deed.
• Promote team and organizational culture standards, ensuring high customer service standards.
• Collaborate on departmental initiatives to provide a best-in-class experience for Wycliffe USA future and existing staff.
• Assist with cross-functional team responsibilities and tactical team/departmental initiatives.
• Represent the GWS team in meetings, projects, workshops and partnership efforts, as assigned.
• Help analyze and drive the continual improvement of internal and external GWS’ communications and engagement resources, processes and service delivery systems.
• Conceptualize, develop, implement and consult on recruitment and outreach strategies (campaign launching, campaign packaging, products and services, etc) for key mobilization initiatives, lead generation and internal employer branding.
• Craft and test compelling messages and UX/UI journeys across marketing, communication and engagement channels.
• Work with various teams (design, content, editorial, video, event, social media) to implement program and product marketing strategies.
• Follow and analyze market trends to effectively position resources, opportunities, and offerings.
• Manage the flow of internal communications, including intake, drafting, coordination and distribution across teams and leaders.
• Partner with senior leaders to translate ideas and priorities into clear, actionable messaging and communication plans.
• Collaborate in creating content and strategies for staff learning and engagement initiatives, including onboarding, training and development.
• Provide direction and supervision to team members, including volunteers and interns, building capability, consistency and initiative over time.
• Perform other duties as assigned by the Senior Director of Workforce Innovation and CHRO.

Benefits

• Medical, dental, vision and life insurance options for employees and their eligible dependents.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• 403b retirement savings account with matching.
• Paid time off with up to a max of 10 vacation days in the first year of employment (based on hours worked).
• Paid sick time off up to 8 hours per month (based on hours worked).
• 10+ paid holidays.
• Short-term disability pay.
• Regular spiritual development, worship, prayer, community gatherings and connection opportunities for all staff in all locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level