Workforce Development & Success Coordinator

Felton Institute•San Francisco, CA

1d•Onsite

About The Position

Felton Institute is seeking a Workforce Development & Success Coordinator for its Early Care and Education Apprenticeship Program within the Children, Youth, Family & Transitional Age Youth Division. This role is crucial for supporting the professional growth and success of apprentices in the Early Childhood Education (ECE) sector. The coordinator will work closely with program apprentices, educational institutions, and community partners to ensure apprentices receive the necessary training, support, and resources to excel in their roles and advance their careers. The ideal candidate will be passionate, experienced, and capable of designing, implementing, and evaluating effective workforce development programs to build a skilled ECE workforce. This position contributes to the ongoing professionalization and advancement of the ECE field through collaboration, training coordination, and partnership development.

Requirements

Commitment to promoting equity, diversity, and inclusion in the workplace.
In-depth knowledge of early childhood education principles, best practices, and regulations.
Familiarity with adult learning principles and instructional design methodologies.
Strong facilitation and presentation skills, with the ability to engage and inspire diverse audiences.
Excellent project management skills, including planning, coordination, and evaluation.
Proficiency in collecting, analyzing, and interpreting data.
Ability to build and maintain collaborative relationships with stakeholders.
Strong communication and interpersonal skills.
Familiarity with technology and online learning platforms.
Experience working with underserved, minority youth, and Spanish speaking populations.
Experience working with youth 16-24.
Bachelor’s degree in Education, Human Services, Business Administration, or related field.
Minimum of 3 years’ experience working in workforce development, apprenticeship programs, or adult education settings.
Bilingual required (English/Spanish).
Must pass a Department of Justice fingerprint clearance and a Child Abuse Index, Health Screening, and TB Test as required by licensing.

Nice To Haves

Master’s degree preferred.

Responsibilities

Collaborate with institutions of higher education (IHE) and community-based organizations to build strong partnerships and access additional resources for workforce development & success initiatives.
Coordinate logistics, outreach, and promotion of informational sessions and workshops related to career and postsecondary resources.
Lead outreach and recruitment efforts for the ECE REACH Tier 1 pre-apprenticeship and Tier 2 and 3 apprenticeship programs.
Connect students with available resources at Felton, within the community, and through IHE partners.
Coordinate program logistics, including scheduling, venue selection, and participant registration.
Establish relationships with training providers, consultants, and experts in the field.
Seek funding opportunities and grants to support workforce development initiatives.
Take charge of student recruitment and enrollment, ensuring thorough understanding and promotion of program eligibility within Felton and the broader community.
Support and actively participate in outreach events and activities to increase enrollment rates.
Collaborate with the IHE to facilitate seamless student enrollment, registration, and orientation processes.
Conduct surveys, interviews, and research to assess the needs and challenges of apprentices.
Complete an Individualized Development Plan (IDP) for each participant, deliver training programs, coordinate mentee/mentor assignments, and oversee participant progress and integration into on-the-job placements.
Identify skill gaps and areas for professional growth and development.
Evaluate student requirements, including equipment, books, and connectivity, to ensure adequate support for academic success.
Collaborate with the Workforce Development & Success Director and/or Supervisor to assess and address training needs and challenges faced by apprentices.
Collaborate with partners to organize academic support sessions, as needed, including on-site tutoring tailored to individual student needs.
Coordinate self-centered/small group instruction sessions, as needed, to enhance basic skills and literacy in Reading, Writing, and Math, aligning with the ECE REACH program objectives.
Coordinate the matching and onboarding of apprentices with experienced Mentor Teachers, ensuring pairings align with site, schedule, and program needs.
Track mentorship pairings and retention data, flagging at-risk relationships or disengaged apprentices to the Training & Development Coach for direct follow-up and support.
Build positive rapport with apprentices and maintain strong communication channels to enhance retention and academic achievement rates.
Gather feedback from apprentices on their mentorship experience and relay it to the Training & Development Coach to inform mentor training and coaching priorities.
Serve as the first point of contact for apprentice concerns, referring mentor-specific support needs to the Training & Development Coach and career/coaching needs to the Career Coach.
Coordinate logistics for drop-in sessions and workshops on career planning and postsecondary advisement, led by the Career Coach.
Provide individualized barrier mediation to ensure success, including identifying internal and external partnerships to provide resources and referral services, such as mental health and other social services.
Coordinate scheduling and logistics for career readiness and financial literacy activities, in partnership with MEDA’s Workforce Development Coach and the ECE Workforce Development & Career Coach.
Track apprentices’ progress on career action plans, flagging stalled or at-risk apprentices to the Career Coach for direct follow-up.
Serve as the first point of contact for apprentices with career-related questions, referring goal-setting, resume/interview prep, and job search strategy needs to the Career Coach.
Support outreach and enrollment for financial literacy workshops and career readiness sessions led by MEDA and the Career Coach.
Coordinate scheduling, logistics, and enrollment for training sessions, workshops, and webinars delivered by the Training & Development Coach.
Track apprentice attendance and completion of mandatory trainings (Child Abuse & Neglect, CPR/First Aid, CCL) and flag gaps to the Training & Development Coach.
Serve as the first point of contact for apprentices with training-related questions, referring facilitation and coaching needs to the Training & Development Coach.
Coordinate logistics for one-time workshops on career topics and postsecondary resources, led by the Training & Development Coach and/or Career Coach.
Maintain accurate, complete, and timely participant records, including enrollment documentation, case notes, academic progress, employment verification, compliance records, and program milestones in accordance with organizational policies and funding requirements.
Collect, verify, and maintain participant and program data required by federal, state, local, private, and organizational funding sources. Ensure data is entered accurately into designated databases and tracking systems and support the preparation of reports, performance metrics, and documentation for grant reporting, program evaluation, audits, and continuous quality improvement.
Ensure participant files and program documentation comply with organizational policies, contractual requirements, confidentiality standards, data privacy regulations, and record retention requirements. Maintain documentation in a manner that supports monitoring visits, audits, and funder reviews.
In collaboration with the Workforce Development & Success Director and/or Supervisor, coordinate the tracking, completion, and renewal of participant professional requirements, including Child Development Permits, California ECE Workforce Registry registration, incumbent workforce professional growth hours, health and safety trainings, CPR/First Aid, Mandated Reporter Training, and other required certifications.
Conduct routine reviews of participant files, databases, and documentation to ensure data accuracy, completeness, and compliance with program standards and funder expectations. Identify discrepancies and coordinate timely corrective actions.
Collaborate with internal departments, educational institutions, employer partners, and external agencies to obtain, verify, and maintain documentation necessary to support participant success, program operations, and grant compliance.
Monitor participant attendance, academic progress, tutoring participation, and educational milestones through regular communication with participants, institutions of higher education, and educational partners. Identify barriers to participant success and coordinate appropriate interventions, referrals, and support services to promote retention and successful program completion.
Track, verify, and document the completion of the required 50 On-the-Job Training (OJT) days for all Tier 1 participants, ensuring documentation is accurate, timely, and compliant with ECE REACH program requirements and funding expectations.
Maintain regular communication with participants and employer partners regarding employment status, work schedules, workplace changes, and apprenticeship participation. Promptly notify the Workforce Development & Success Supervisor of anticipated leaves of absence, extended vacations, FMLA, employment changes, or other circumstances that may impact participant progress, apprenticeship participation, or program compliance. Escalate matters to the Director and apprenticeship partners as directed.
Ensure timely and accurate entry of participant attendance, academic progress, and OJT milestones into the CIRCE database, consistent with the recordkeeping and compliance standards outlined above.
Monitor participant progress toward educational, employment, and program milestones. Identify participants at risk of falling behind or withdrawing from the program and collaborate with the Workforce Development & Success Supervisor to develop and implement retention strategies. Coordinate with educational institutions, employer partners, and internal staff to provide timely support and escalate complex participant concerns as appropriate.
Work with the ECE Administrative Director to organize recognition events celebrating certificate/degree attainment for both existing and new workforce members.
Support the collection of data, monitoring, and evaluation of the effectiveness of workforce development programs.
Collect and analyze data on participant satisfaction, learning outcomes, and program impact.
Collaborate with stakeholders to analyze workforce data and trends.
Work in partnership with program supervisors and directors to align with organizational values and goals.
Manage professional development activities for ECE staff and lead training initiatives.
Utilize a collaborative, strengths-based, and supportive approach when working with diverse staff.
Attend meetings and other opportunities to promote positive communication.
Perform other duties and special projects as assigned.