Workforce Development Specialist

Catholic Charities Of Central New Mexico•Albuquerque, NM

1d•$25 - $27•Hybrid

About The Position

Catholic Charities is seeking a dedicated, compassionate, and results-oriented Workforce Development Specialist to support clients participating in our Housing Programs. This position plays a critical role in promoting economic mobility, self-sufficiency, and long-term housing stability by providing employment-focused case management, career coaching, workforce development services, and employer engagement.

Requirements

Minimum of two (2) years of experience in workforce development, employment services, vocational rehabilitation, human services, case management, or a related field required.
Strong oral and written communication skills.
Ability to communicate and work effectively with diverse clients, employers, staff, and community partners.
Proficiency with Microsoft Office Suite and electronic case management or database systems.
Ability to work independently, prioritize tasks, and manage multiple responsibilities.

Nice To Haves

Experience working with individuals experiencing homelessness, poverty, behavioral health challenges, or substance use disorders preferred.
Experience developing employer partnerships and coordinating community resources preferred.
Knowledge of workforce development systems, employment trends, and community resources preferred.
A bachelor's degree in Workforce Development, Human Services, Social Work, Business, Education, or a related field is preferred.
Relevant experience in workforce development, employment services, career coaching, case management, or a related area may be substituted for formal education.
Experience in nonprofit organizations, workforce development programs, housing services, or human services environments is preferred.

Responsibilities

Conduct workforce assessments to evaluate participants' employment history, skills, interests, strengths, and barriers to employment.
Develop individualized employment and career advancement plans that support long-term housing stability and economic self-sufficiency.
Provide career coaching, job readiness training, and employment counseling.
Assist participants with resume development, job applications, interview preparation, and job search strategies.
Connect participants with vocational training programs, certification opportunities, apprenticeships, educational programs, and workforce development resources.
Develop and maintain partnerships with employers, workforce agencies, educational institutions, and community organizations.
Identify job placement opportunities and support successful participant employment outcomes.
Assist participants in addressing barriers to employment, including transportation, childcare, identification, technology access, and work attire.
Provide ongoing follow-up and support to promote job retention, career advancement, and increased income.
Collaborate closely with Housing Case Managers and other program staff to coordinate services and support participant goals.
Maintain accurate and timely case notes, participant records, and employment outcome documentation.
Track participant progress toward employment, income, self-sufficiency, and housing stability goals.
Assist with outcome tracking, grant reporting requirements, and program performance measures.
Participate in community outreach events, employer engagement activities, workforce development initiatives, and team meetings.
Maintain confidentiality of client, program, and agency information.
Respond appropriately and respectfully to the cultural differences present among the Agency's service population.
Incorporate and demonstrate the mission, vision, core values, and activities of Catholic Charities in a positive and professional manner with staff, clients, community partners, and the general public.
Perform other duties as assigned by the supervisor.