Workforce Development Specialist

Phoenix Indian Center•Phoenix, AZ

1d•Hybrid

About The Position

The Workforce Specialist conducts in-depth assessment of participant’s employment needs, develops a comprehensive service plan to address needs and leads the participant towards obtaining full time, unsubsidized employment. S/He will develop and deliver job readiness training including presentations and workshops to enhance the skills and knowledge of participants in the Workforce Development Program. S/He will conduct orientation. The Workforce Specialist will plan and coordinate employer presentations/hiring events and quarterly job fairs. S/He will provide ongoing training, supportive employment counseling, career coaching and mentoring to participants during their employment search. S/He will build partnerships with community agencies and businesses for shared resources and training opportunities. The Workforce Specialist researches opportunities for career pathways and other training programs and conducts outreach and recruitment. S/He enters documentation into participant case files, enters detailed notes in the database, and prepares and submits monthly reports.

Requirements

Bachelor’s degree with 2 years’ related work experience in case management or combination of equivalent education and experience
Knowledge of area job market and workforce trends
Excellent listening, verbal, and written communication skills
Excellent customer service and problem resolution skills
Knowledge of the social, educational, and economic issues of off-reservation American Indian population
Proficient in Microsoft office suite
Availability and willingness to work evenings and weekends
Must have or able to obtain a State of Arizona Department of Public Safety Fingerprint Clearance Card within 90 days
Dependable transportation, valid driver’s license, and automobile insurance coverage in compliance with Center requirements

Nice To Haves

In accordance with the Indian Preference Policy, preference is given to American Indians. To claim American Indian preference, a copy of tribal affiliation must be submitted with resume and supplemental information form.

Responsibilities

Review & Track Workforce Development applications (email, in-person, and website).
Conduct participant intakes & eligibility
Enter accurate data into database.
Review comprehensive participant assessments to identify strengths and deficiencies of participants in relation to training, education and employment goals and objectives.
Collaborate with participants in the development of an Individual Employment Plan of services and conduct ongoing career counseling.
Conduct participant follow-ups and employment verification to ensure successful participation and program completion.
Build and maintain strong relationships with local employers and partners with local agencies and businesses to identify resources to address and maximize participant employment retention and career development.
Process program paperwork in accordance with agency guidelines, program deadlines and prepare and submit monthly reports.
Attend Department of Labor and Workforce Development required professional development training.
Facilitate in person/virtual job readiness workshops and orientation while monitoring participant progress and follow-up.
Other duties as assigned