Workforce Development Operations Coordinator

Trocaire College • Buffalo, NY

4d • Onsite

About The Position

The position of the Operations Coordinator will be a high energy, multi-responsibility position that will oversee the daily operations of the Workforce Development (WFD) area. Responsibilities includes implementing the WFD training programs, daily program delivery needs, instructor related needs, student support services, client/partner related needs, and interdepartmental coordination and communication. The position requires excellent organizational, time management, and communication skills. Flexibility, creative problem solving, and independent decision making are also required. The position is primarily grant funded through the end of July of 2027.

Requirements

• Associates Degree preferred, High School Diploma required, with 1-3 years of professional experience.
• Intermediate knowledge of: Microsoft Word, Excel, Outlook and PowerPoint
• All required vaccines to work in a medical setting are current and up to date
• A valid NYS license and reliable transportation

Nice To Haves

• An entrepreneurial mindset
• A basic understanding of the medical industry
• Experience with traditional and digital marketing
• Knowledge of data base systems – experience with a student information system preferred
• Excellent phone and writing skills
• Conflict Management skills

Responsibilities

• Manages and prioritizes the daily WFD communications flow both internal and external (email, phone, other)
• Provides customer service for current and potential students
• Responsible for WFD course registration oversight, maintenance and enrollment
• Manages book inventory for programs
• Oversight on mandatory healthcare clinical documentation
• Work with the Director of Workforce Development on: Program Scheduling, Program fairs, open houses, and recruitment fairs, Program Enrollment, Program Completion and Certificates, Employment follow-ups
• General office responsibilities: Reception, Record keeping, Office organization
• Maintains an office presence on the home campus site
• Other duties as assigned by the DWFD

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree