Workforce Development Manager

Singing River Health System•Ocean Springs, MS

22h•Onsite

About The Position

The Workforce Development Manager for the Singing River Healthcare Academy serves as the day-to-day operational leader for the Academy’s apprenticeship operating model. This role directly manages the educator team and ensures consistent, compliant execution of the apprentice lifecycle from requisition alignment and cohort placement through candidate selection, onboarding/contracts, didactic instruction, and the transition to clinical practice. The position ensures apprentices are appropriately placed in the lifecycle and that educator-led execution includes clinical placement, progress monitoring, remediation plans, and completion requirements when learners fall behind or need targeted support. The Workforce Development Manager establishes a structured follow-up cadence and uses defined measures of success to monitor apprentice performance and outcomes. All duties are performed in accordance with Singing River Health System policies and applicable accreditation and governing guidance for healthcare employees.

Requirements

Bachelor’s degree in Education, Educational Administration, Business Administration, Human Resources, Workforce Development, or a related field required.
Minimum five (5) years of progressive experience leading workforce development, education operations, or apprenticeship program administration within a healthcare, higher education, or workforce training environment.
Demonstrated experience directly supervising educators/instructors and managing day-to-day program operations across an end-to-end apprentice lifecycle (requisition/hiring readiness, onboarding/contracts, didactic progression, clinical placement, remediation, completion, and employment performance follow-up).
Proven track record in ensuring compliance with organizational policies and applicable accreditation/regulatory standards.
Proven track record in using data (KPIs, reporting, outcomes dashboards) to evaluate program performance, implement continuous improvement, and respond to rapidly changing operational requirements.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to work independently, adapt to changing workload demands, set priorities, and establish and achieve goals.
Must understand fundamental automated data processing concepts and be able to quickly learn and navigate complex computerized and non-computerized information.

Nice To Haves

Association for Talent Development (ATD) preferred certification.

Responsibilities

Serve as the day-to-day operational leader for the Academy’s apprenticeship operating model.
Directly manage the educator team.
Ensure consistent, compliant execution of the apprentice lifecycle end-to-end.
Oversee candidate selection, onboarding/contracts, didactic instruction, and transition to clinical practice.
Ensure apprentices are appropriately placed in the lifecycle.
Manage educator-led execution including clinical placement, progress monitoring, remediation plans, and completion requirements.
Establish a structured follow-up cadence to monitor apprentice performance and outcomes.
Use defined measures of success to monitor apprentice performance and outcomes (e.g., adherence to the pre-offer gate, progression visibility through didactic/clinical milestones, and cycle time improvements across the lifecycle).
Perform all duties in accordance with Singing River Health System policies and applicable accreditation and governing guidance for healthcare employees.