Workforce Analyst-Remote (Tri-County Area)

University of Miami•Hialeah, FL

8d•Remote

About The Position

The University of Miami/UHealth Department of Patient Access has an exciting opportunity for a full-time Workforce Analyst-Remote (Tri-County Area). The Workforce Analyst is responsible for creating operating reports to assist leadership in managing their daily operations. Creates ad-hoc analysis of clinical activity and operations with a goal of maximizing access to and utilization of services. The analyst, reporting accesses processes and data to analyze, communicates and identifies opportunities to meet patient demands.

Requirements

High School Diploma or equivalent
Minimum 2 years of relevant experience
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e., Microsoft Office).

Nice To Haves

Any relevant education, certifications and/or work experience may be considered

Responsibilities

Creates and presents reports and tools to department staff and leadership and ensures that information provided is understood and used appropriately.
Analyzes clinical performance in order to facilitate patient access to care.
Monitors utilization and demand metric and makes recommendations.
Documents business process improvements.
Monitors overbooking and under-booking of provider schedules.
Provides support to departments performing quality assurance checks on assigned schedules.
Supports the labor negotiation process by collecting information from HR systems and other sources, as appropriate.
Coordinates and oversees team initiatives and projects.
Provides coaching and training to less experienced analysts, as needed.
Adheres to University and unit-level policies and procedures and safeguards University assets.