Workflow Specialist

Radiology Partners

1d • $55,000 - $65,000 • Remote

About The Position

Radiology Partners is a leading radiology practice in the U.S. serving hospitals and healthcare facilities nationwide. As a physician-led and physician-owned practice, our mission is to transform radiology through innovation in clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. We utilize a proven healthcare services model to provide consistent, high-quality care to patients and deliver enhanced value to hospitals, clinics, imaging centers, and referring physicians. The Workflow Specialist will support radiologists, clients, and CORE teammates by monitoring, controlling, and optimizing daily radiology workflow to ensure established deadlines are met. This role involves troubleshooting and resolving workflow, application, and exam-related issues, escalating to IT and operations as needed to support timely reads. Additionally, the specialist will train CORE teammates on radiology applications and workflows, maintain accurate documentation, monitor worklists, analyze workflow metrics, and recommend improvements while ensuring compliance with HIPAA and operational procedures. This is a remote, U.S.-based position in a fast-paced environment requiring flexibility, strong communication skills, and adaptability to changing priorities.

Requirements

• Bachelor’s degree preferred or equivalent experience in radiology, healthcare, or healthcare information technology.
• Experience in a Service Desk / Help Desk or workflow support environment preferred.
• Strong understanding of radiology workflows, PACS systems, and clinical operations from technologist to radiologist perspective.
• Exceptional written and verbal communication skills.
• Strong customer service, organizational, and analytical abilities.
• Ability to thrive under pressure, manage multiple priorities, and apply creative problem-solving to resolve issues efficiently.

Responsibilities

• Monitor, control, and optimize daily radiology workflow to ensure established deadlines are met.
• Troubleshoot and resolve workflow, application, and exam-related issues, escalating to IT and operations as needed.
• Train CORE teammates on radiology applications and workflows.
• Maintain accurate and accessible CORE documentation.
• Monitor worklists and analyze workflow metrics.
• Recommend improvements to workflow processes.
• Ensure compliance with HIPAA and operational procedures.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews and Career Growth Opportunities.
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays.
• 401k benefits
• Family planning
• Telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level