CUSTOMER_SERVICE - COORD_WORKFLOW_CLDSTORG

CJ Logistics HR Team • Lula, GA

28d • Onsite

About The Position

The Workflow Coordinator monitors, coordinates, and adjusts daily warehouse work assignments to support accurate and timely receiving, picking, and shipping. The role uses data and system tools to manage workflow priorities, resolve issues, and facilitate communication between team members and leadership. It supports efficient operations, productivity, and continuous improvement.

The position works on-site in both warehouse and office environments. The posted schedule is Monday through Friday, 3:30 p.m. to 12:00 a.m. Shift assignments and hours may vary and may include evenings, weekends, holidays, and overtime based on business needs. Compensation is $21.50 per hour plus a $0.50-per-hour shift differential; the role is not incentive eligible.

Requirements

• High school diploma or GED equivalent, or equivalent relevant experience.
• 1–3 years of relevant experience.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Basic math and reading skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Demonstrated ability to communicate and delegate assignments effectively.
• Ability to adapt to changing customer or business requirements.

Nice To Haves

• Previous experience with warehouse management systems such as WMS, JDA, SAP, or Oracle.
• Experience in warehouse, transportation, or manufacturing environments.
• 1–3 years of relevant experience in dispatch, production planning, or warehouse operations.

Responsibilities

• Monitor the daily work assignment queue and adjust task priorities to support efficient processing and on-time completion.
• Coordinate trailer moves with the yard spotter, including yard-to-door and door-to-yard activities.
• Manage product allocation for outbound orders, balancing inventory availability and workflow requirements.
• Identify, track, and resolve workflow issues, including order stockouts, overages, shortages, damages (OS&D), and outbound exceptions.
• Serve as the primary resource for system adjustments and resolution of inbound receiving discrepancies.
• Promptly communicate operational challenges, issues, and updates to management.
• Use warehouse management systems, Microsoft Office, and related applications to track workflow and document process adjustments.
• Administer workflow processes efficiently, productively, and cost-effectively.
• Collaborate with warehouse operations staff, supervisors, and transportation partners to optimize workflow and ensure accurate execution.
• Support daily team objectives and contribute to a positive, collaborative work environment.
• Participate in process-improvement and customer-driven initiatives.
• Follow safety, compliance, and company standards.
• Participate in required training and professional development.
• Perform other related duties as assigned or required.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED