AON Workers Compensation Specialist
About The Position
Develops, coordinates and administers the worker's compensation program to ensure delivery of quality patient care. This role involves assisting physicians and employees with worker's compensation patients and complex cases, facilitating their return to maximum health and work. The specialist will also help patients and employees understand the worker's compensation process and implement new procedures. Maintaining working relationships with external worker's compensation parties, businesses, and clinic physicians is crucial for business development and resolving complex concerns. The role requires preparing and maintaining case records, performing follow-up, and developing case management plans. Additionally, the specialist will prepare charts for impairment rating, provide internal staff training, and perform other duties as assigned.
Requirements
- 4 or more years of experience in related field required
- Must be computer literate. Intermediate computer skills are required.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Decision Making - Ability to make critical decisions while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Empathetic - Ability to appreciate and be sensitive to the feelings of others.
- Judgment - The ability to formulate a sound decision using the available information.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Nice To Haves
- Bachelor's Degree in related field preferred, or an equivalent of 4 or more years in related field preferred
Responsibilities
- Assists Physicians and employee(s) with worker's compensation patients and complex worker's compensation cases utilizing case management methods which facilitate employees return to maximum health and to work
- Helps patients and employees understand the worker's compensation process and implement any new worker's comp procedures
- Maintains working relationships with external worker's compensation parties, businesses, and clinic physicians to assist in development and expanding of business plus resolves any complex worker's compensation concerns
- Prepares and maintains written case records, reports and forms, performs case follow-up, modifications and closing
- Available to assess and evaluate current progress and needs in order to develop a case management plan
- Prepares and approves charts for impairment rating as needed
- Provides training for internal staff as needed
- Regular and predictable attendance
- Ability to work in a cooperative manner with others
- Performs other duties as assigned
Benefits
- Medical / Dental / Vision Insurance
- HRA Option
- Flexible Spending Account
- Basic Life Insurance
- Voluntary Life Insurance Option
- Long-Term Disability
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness Insurance
- 401(k) Plan Matching + Profit Sharing
- Employee Assistance Program
- Paid Time Off
- Personal/Sick Time
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
