About The Position

Davies North America is seeking a Workers’ Compensation Medical Only Claims Adjuster who brings strong technical expertise, sound judgment, and a proactive approach to managing indemnity and medical-only claims. This role manages Workers’ Compensation claims from intake through resolution and may support medical-only claim types depending on the assigned client program. The adjuster investigates, evaluates, and manages claims in accordance with company guidelines, client expectations, and jurisdictional requirements.

Requirements

  • 3+ years of Workers’ Compensation claims handling experience
  • Active FL license
  • Experience managing indemnity payments and return-to-work programs
  • Ability to handle multiple claims in a fast-paced environment
  • Strong investigative, analytical, and decision-making skills
  • Effective negotiation and problem-solving abilities
  • Excellent written and verbal communication skills
  • Proficiency with claims management systems and related technology
  • Active adjuster license(s) or ability to obtain as required

Nice To Haves

  • Experience with medical-only, lost time, or blended Workers’ Compensation claim portfolios preferred
  • Strong knowledge of Workers’ Compensation laws, benefit structures, and claims processes
  • Multi-state claims handling experience
  • Experience with EDI reporting and jurisdictional compliance requirements
  • Familiarity with nurse case management and medical cost containment strategies

Responsibilities

  • Manage Workers’ Compensation claims from intake through closure
  • Determine compensability and benefit eligibility
  • Establish and adjust reserves based on claim exposure
  • Conduct investigations, including interviews and documentation review
  • Develop and execute claim strategies
  • Identify opportunities for early resolution
  • Monitor treatment plans and coordinate return-to-work efforts
  • Administer indemnity benefits in compliance with jurisdictional requirements
  • Coordinate with defense counsel on litigated claims
  • Support hearings, mediations, and settlements
  • Provide timely updates to clients and stakeholders
  • Ensure compliance with all state regulations and internal standards
  • Maintain regular and dependable attendance.
  • Be available and able to perform job responsibilities during established work hours.

Benefits

  • Medical, dental, and vision plans
  • A 401(k) plan with employer matching
  • Discretionary Time Off (DTO) for exempt employees
  • Paid Time Off (PTO) for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid sick leave
  • Paid family and parental leave
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